Job Overview

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Compensation

Hourly
Range $10.25 - $17.25
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Benefits

competitive pay
same day pay access
health insurance eligibility on day 1
Vacation Time
Employee assistance program
growth and development opportunities
401k plan with company matching
Employee Stock Purchase Program
35% discount on food and retail items
Recognition programs and employee events

Job Description

Cracker Barrel is a renowned American restaurant and gift store chain that has been delighting guests since its inception in 1969. Known for its warm Southern hospitality, delicious food, and unique retail items, Cracker Barrel creates a welcoming environment where families and individuals can gather, enjoy hearty meals, and find unexpected treasures. With over 70,000 team members across the country, Cracker Barrel prides itself on fostering a culture of belonging and teamwork, where every employee contributes to making memorable moments for guests and each other.

The company is deeply rooted in values that emphasize not just the quality of food served but also the quality of service and community fostered within its establishments. Cracker Barrel takes pride in being more than just a restaurant; it’s a place where people can feel at home, reconnect with loved ones, and enjoy both dining and shopping experiences that bring comfort and joy.

As a part of the Cracker Barrel team, the role of server is crucial in delivering the signature country hospitality that defines the brand. Servers at Cracker Barrel are the frontline ambassadors who create exceptional guest experiences by attending to the small but meaningful details that matter, such as anticipating guests’ needs, engaging warmly, and ensuring prompt and attentive service. The company values a positive attitude, a team-first mindset, and the ability to manage multiple tasks in a fast-paced environment.

This is an entry-level position that welcomes individuals regardless of prior restaurant experience, as comprehensive training through the industry-leading PAR training program is provided from day one. Servers are responsible for promoting a friendly atmosphere, quickly learning the menu and service processes, and contributing to the smooth operation of the dining area. A standout feature of this position is Cracker Barrel’s tip policy—servers receive 100% of their tips with no sharing, allowing them to fully benefit from their dedication and customer service excellence.

Beyond the immediate role, Cracker Barrel offers a supportive and enriching work environment that focuses on employee well-being and growth. Both full-time and part-time employees are eligible for health insurance from the first day of employment, as well as access to vacation time, an employee assistance program, and a 401k plan with company matching after 90 days. The company also provides opportunities for career advancement and skills development, empowering employees to thrive according to their personal and professional goals.

Additional benefits include exclusive discounts on food and retail items, participation in an employee stock purchase program, and special perks across various lifestyle categories such as home, travel, and cell phone plans. Cracker Barrel’s culture emphasizes support, recognition, and ongoing development to ensure employees feel valued and motivated throughout their tenure.

Cracker Barrel is committed to equal employment opportunities and embraces diversity by providing an inclusive work environment for all qualified applicants without discrimination. Joining Cracker Barrel means becoming part of a respected team where good work is recognized, where you can grow your career in a supportive setting, and where your contributions help create memorable dining experiences for guests across the nation. If you enjoy creating a great guest experience, have a positive attitude, and want to be part of a welcoming community, Cracker Barrel has an apron ready for you. Apply now to join this celebrated company and be part of a workplace where every moment truly matters.

Job Requirements

  • Must be at least 18 years old
  • able to stand and walk for extended periods
  • able to work flexible shifts including evenings, weekends, and holidays
  • customer-focused with excellent communication skills
  • able to learn quickly and adapt to changing situations
  • team-oriented and cooperative
  • punctual and reliable

Job Qualifications

  • High school diploma or equivalent preferred
  • previous customer service or hospitality experience a plus but not required
  • strong communication and interpersonal skills
  • ability to multitask in a fast-paced environment
  • positive attitude and willingness to learn
  • team player mentality
  • basic math skills for handling transactions

Job Duties

  • Greet guests warmly and provide attentive service
  • take and deliver food and drink orders accurately
  • anticipate guest needs and ensure a memorable dining experience
  • manage multiple tables and tasks efficiently
  • maintain cleanliness and organization of the dining area
  • handle guest inquiries and resolve any issues promptly
  • collaborate with team members to ensure smooth operations

Job Location

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