Job Overview

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Compensation

Hourly
Range $11.25 - $18.75
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Benefits

flexible schedules
Employee Discounts
Training and development opportunities
Team-oriented environment
Potential for advancement

Job Description

Denny's is a well-established full-service restaurant chain known for its welcoming atmosphere, extensive menu, and dedication to providing exceptional dining experiences. With locations across numerous regions, Denny's has built a reputation for delivering consistent and quality service to a diverse customer base, including families, travelers, and locals alike. The brand emphasizes a friendly and inclusive environment, making it a popular destination for breakfast, lunch, dinner, and late-night meals. Denny's commitment to high standards is reflected in its focus on guest satisfaction, operational excellence, and a team-oriented culture that supports employee growth and engagement.

The role of Server at Denny's is a pivotal position in ensuring customers receive high-quality and efficient service in a full-service restaurant environment. Servers act as the primary point of contact for guests during their dining experience, taking on responsibilities that range from greeting guests to handling orders and payments. This position is vital in upholding Denny's service standards and creating a positive impression that encourages repeat visits. The job offers flexibility with work schedules that may include days, nights, weekends, and holidays to meet business needs. While prior experience in serving or customer service is preferred, it is not mandatory, making this role accessible to individuals who are eager to develop their hospitality skills.

Servers at Denny's are tasked with delivering attentive and courteous service, ensuring order accuracy, and maintaining a clean and organized service environment. Effective communication with kitchen staff and other team members is essential to coordinate timely food preparation and smooth table service. Physical demands of the position include standing and walking for extended periods, carrying trays, and performing various cleaning duties, which require stamina and attention to detail. The work environment is dynamic and can be fast-paced, necessitating a professional appearance, a positive attitude, and the ability to manage multiple tasks simultaneously.

Denny's supports its employees by fostering a respectful workplace and offering reasonable accommodations to qualified individuals with disabilities. This enables all team members to perform their roles successfully and contribute to the overall guest experience. Being part of the Denny's team means joining an organization where teamwork, professionalism, and dedication to guest satisfaction are highly valued. Servers are essential in creating memorable dining experiences that reflect the brand's commitment to quality and hospitality, making this an engaging and rewarding opportunity for those passionate about customer service.

Job Requirements

  • Previous serving or customer service experience preferred but not required
  • Strong guest service and communication skills
  • Ability to work flexible schedules, including nights, weekends, and holidays
  • Ability to work effectively in a fast-paced, team-oriented environment

Job Qualifications

  • Strong guest service and communication skills
  • Ability to work flexible schedules including nights, weekends, and holidays
  • Ability to work effectively in a fast-paced, team-oriented environment
  • Previous serving or customer service experience preferred but not required

Job Duties

  • Greet guests promptly and courteously
  • Present menus, explain menu items, and answer guest questions
  • Take accurate food and beverage orders and enter them into the POS system
  • Deliver food and beverages in a timely and professional manner
  • Check back with guests to ensure satisfaction and resolve issues promptly
  • Thank guests and invite them to return
  • Ensure orders are prepared and delivered accurately
  • Coordinate with kitchen staff to ensure proper timing and order flow
  • Monitor table needs, including refills, condiments, and additional requests
  • Process guest payments accurately and securely
  • Maintain clean and organized tables, dining areas, and service stations
  • Complete assigned side work duties such as restocking supplies, cleaning, and setup
  • Follow cash handling and payment processing procedures
  • Adhere to all company policies, procedures, and service standards
  • Perform cleaning tasks including clearing and sanitizing tables, sweeping and mopping floors, restocking service areas, removing trash, cleaning restrooms as assigned, and other cleaning or side work tasks assigned by management
  • Work collaboratively with other servers, hosts, cooks, and management
  • Support team members during busy periods
  • Maintain a professional appearance and positive attitude
  • Follow direction from managers and shift leaders

Job Criteria

Experience

No experience required


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