Job Overview

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Compensation

Hourly
Exact $16.37
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Paid training
flexible schedules

Job Description

On the Go is a pioneering hospitality company dedicated to elevating the dining and retail experience for travelers across some of North America's busiest airports. With a robust presence of more than 300 unique dining and retail locations, On the Go combines world-class hospitality with award-winning dining concepts and innovative technology to deliver exceptional service to millions of guests every year. The company’s portfolio includes a wide array of dining venues, each crafted to meet the needs of diverse travelers seeking quality food and memorable experiences on the go. On the Go prides itself on its commitment to its people, cultivating a workplace culture that prioritizes growth, respect, and inclusivity. The company fosters an environment where employees are empowered to succeed and grow, making it a sought-after employer in the hospitality sector.

We are currently seeking enthusiastic and dedicated Servers to join our dynamic team at MSP. As a Server with On the Go, you will play a critical role in ensuring that every guest's dining experience is warm, welcoming, and memorable. This position offers competitive compensation starting at $16.37 per hour plus tips, with opportunities to work in a fast-paced, high-volume environment where teamwork and communication are key. Reporting to the Manager, Servers are responsible for delivering the signature OTG steps of service, which include warm greetings, detailed menu guidance, thoughtful suggestions, and proactive anticipation of guests’ needs. This role requires excellent interpersonal skills, the ability to stay calm and effective under pressure, and a passion for upholding the highest standards of hospitality.

The Server will be instrumental in maintaining a clean and organized dining area, adhering to safety and sanitation guidelines, and actively participating in training and team meetings. This role demands physical activity including lifting up to 35 pounds and constant movement throughout shifts. The ideal candidate will have open availability to accommodate varied schedules including nights, weekends, holidays, and busy travel days. Attention to detail and a positive attitude are essential, as is compliance with local age and certification requirements for serving alcohol. Joining On the Go means becoming part of a team where your efforts contribute directly to creating exceptional experiences for travelers and a positive work atmosphere for fellow crewmembers.

Job Requirements

  • High school diploma or equivalent
  • 1-2 years of prior serving experience
  • ability to obtain TIPS certification within 90 days
  • ability to obtain ServeSafe Certification or equivalent within 30 days
  • ability to lift up to 35 lbs
  • open availability for varied shifts including weekends and holidays
  • excellent English communication skills
  • must meet local age requirements for serving alcohol
  • authorized to work in the United States

Job Qualifications

  • A genuine passion for hospitality and delivering great guest experiences
  • 1-2 years of prior serving experience
  • great grasp of restaurant steps of service and knowledge of beer, liquor, and wine
  • fully conversational in English
  • TIPS certified within 90 days of employment
  • ServeSafe Certification or equivalent within 30 days of employment
  • able to lift up to 35 lbs and remain active throughout shift
  • open availability including early mornings, nights, weekends, and holidays
  • reliable and punctual
  • meets local age requirements for serving alcohol where applicable
  • authorized to work in the United States

Job Duties

  • Deliver warm, memorable hospitality with every interaction
  • follow OTG steps of service and standard operating procedures
  • guide guests through menu with enthusiasm and support dietary needs
  • anticipate guests' needs proactively
  • work closely with team to maintain smooth dining floor operations
  • handle orders, payments, and special requests accurately and positively
  • maintain a clean, organized dining area and uphold safety and sanitation guidelines

Job Criteria

Experience

No experience required


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