Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $22.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k)
Job Description
Innovative Dining Group (IDG) is a renowned, design-driven restaurant group known for its commitment to culinary excellence and exceptional dining experiences. Currently, IDG is expanding its influence into resort dining in Northern California through its partnership with Casa Mani Resort Napa Valley, a recently reimagined lifestyle hotel that is part of the prestigious Curio Collection by Hilton. Nestled in the heart of Napa Valley, Casa Mani Resort offers a luxurious environment that combines sophisticated hospitality with a deep respect for local culture, craftsmanship, and seasonal ingredients. IDG has been entrusted to oversee culinary and food and beverage programs at the resort, positioning itself as a key player in shaping Napa Valley's resort dining scene with multiple unique dining outlets focused on quality and innovation. This environment makes it an exciting place to work for hospitality professionals passionate about elevating guest experiences and growing their careers in the food and beverage industry.
The Server role at Casa Mani Resort Napa Valley represents an exceptional opportunity to be a crucial part of an ambitious culinary project. Servers will play an integral role in delivering outstanding customer service and creating memorable dining moments that align with the resort's commitment to refined hospitality. This position calls for individuals who are knowledgeable about food and beverage offerings, capable of multitasking in a fast-paced environment, and dedicated to maintaining high standards of service. As a Server, you will attend to guests throughout their dining experience, from assisting with menu selections and taking orders to ensuring timely delivery and satisfaction. Beyond service duties, Servers are expected to maintain cleanliness and assist with various station responsibilities to help the restaurant operate smoothly. In addition to providing excellent service, this role offers a pathway to professional development within a dynamic and creative restaurant group expanding its footprint in wine country. This is a full-time position that offers the chance to work in a high-end, high-volume restaurant setting with a focus on elevated service and hospitality. Join Innovative Dining Group and Casa Mani Resort in shaping the future of Napa Valley's dining experiences, where your passion for hospitality and commitment to service excellence will be valued and rewarded.
The Server role at Casa Mani Resort Napa Valley represents an exceptional opportunity to be a crucial part of an ambitious culinary project. Servers will play an integral role in delivering outstanding customer service and creating memorable dining moments that align with the resort's commitment to refined hospitality. This position calls for individuals who are knowledgeable about food and beverage offerings, capable of multitasking in a fast-paced environment, and dedicated to maintaining high standards of service. As a Server, you will attend to guests throughout their dining experience, from assisting with menu selections and taking orders to ensuring timely delivery and satisfaction. Beyond service duties, Servers are expected to maintain cleanliness and assist with various station responsibilities to help the restaurant operate smoothly. In addition to providing excellent service, this role offers a pathway to professional development within a dynamic and creative restaurant group expanding its footprint in wine country. This is a full-time position that offers the chance to work in a high-end, high-volume restaurant setting with a focus on elevated service and hospitality. Join Innovative Dining Group and Casa Mani Resort in shaping the future of Napa Valley's dining experiences, where your passion for hospitality and commitment to service excellence will be valued and rewarded.
Job Requirements
- Two years previous server experience in a high-end, high-volume restaurant
- Proficient in Microsoft Suite including Outlook, Word, and Excel
- Experience with Open Table and Restaurant POS Systems
- Strong familiarity with food service regulations and proper food handling procedures
- Ability to multitask and work efficiently under pressure
- Strong communication skills, both with guests and teammates
- Positive, upbeat attitude with a strong work ethic
- Flexible availability to work days, nights, weekends
- Valid Food Handler Card and Alcohol Awareness Training Certificate must have upon hire
- Ability to work standing for long periods, lift up to 50 lbs, and manage a physically demanding role
- Must be 21 years or older
Job Qualifications
- Two years previous server experience in a high-end, high-volume restaurant
- Proficient in Microsoft Suite including Outlook, Word, and Excel
- Experience with Open Table and Restaurant POS Systems
- Strong communication skills with guests and teammates
- Ability to multitask and work efficiently under pressure
- Positive, upbeat attitude with a strong work ethic
- Valid Food Handler Card and Alcohol Awareness Training Certificate
Job Duties
- Have an extensive knowledge of our restaurant's food offerings and beverage program
- Inform guests of menu changes and daily specials and answer questions regarding food and beverages
- Ensure all orders are filled accurately and deliver food and beverages from kitchen to guests in a timely manner
- Provide attentive service to diners, check their needs throughout their dining experience and promptly address any customer service issue referring to management if necessary
- Prepare final bill, present the check to guest, accept payment, process credit card and make changes (if needed)
- Perform station opening/closing and side work duties for each shift
- Assist bussers with clearing and resetting tables and maintain cleanliness in all service areas
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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