Job Overview

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Employment Type

Part-time
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
Training and Development
401k plan with company match
Employee Stock Purchase Program
Discounts on food and retail items
Recognition programs and employee events

Job Description

Cracker Barrel is a well-established American restaurant and retail chain that has been a beloved destination since its founding in 1969. Known for its unique blend of Southern country hospitality, hearty meals, and a cozy atmosphere reminiscent of a warm countryside gathering, Cracker Barrel offers guests an inviting environment where they can enjoy delicious food and browse through a charming country store filled with unexpected finds. With over 70,000 team members nationwide, the company has grown to become a symbol of comfort, tradition, and genuine hospitality, grounded in its roots but continuously evolving to meet the demands of contemporary diners and shoppers.

The company’s mission goes beyond serving meals – it’s about creating meaningful moments for both guests and employees. At Cracker Barrel, the culture promotes teamwork, respect, and a shared sense of pride in the work done each day. The emphasis on community and connection extends to every corner of the restaurant and retail locations, making it a place where people can feel at home, whether they are customers or part of the staff.

This job opening is for a Server position, a vital role within Cracker Barrel’s restaurant team that plays a key part in delivering the brand's signature country hospitality. Servers are the frontline ambassadors of the guest experience, tasked with creating memorable and positive interactions that embody the company’s values. The role involves much more than simply taking orders and delivering food; it requires an individual who understands the importance of small, thoughtful gestures that enhance the dining experience. From bringing an extra lemon for iced tea to sharing a friendly conversation or quickly knowing when to clear a guest’s plate, servers make every moment count.

At Cracker Barrel, servers enjoy the benefit of receiving 100% of their tips without any sharing, underscoring the company’s appreciation for their hard work. The role is well-suited for individuals who enjoy engaging with customers, have a warm and positive attitude, and thrive in a team-oriented setting. New hires are given comprehensive training to ensure they are confident and capable, even if they come in with no prior restaurant experience. The company values quick learners who can juggle multiple tasks efficiently and maintain a cheerful demeanor throughout their shifts.

Employment is available for both full-time and part-time positions which come with competitive wages and same day pay access, providing flexibility and financial convenience for employees. Additionally, Cracker Barrel offers a robust benefits package including health insurance eligibility from the first day of employment, vacation time, a 401k plan with company matching, an employee stock purchase program, and access to an employee assistance program. These benefits are designed to support the well-being and growth of employees both professionally and personally.

Moreover, Cracker Barrel fosters a culture of belonging that starts on day one, with a strong focus on onboarding, training, and continuous development through the industry-leading PAR training program. They also provide recognition programs and company events that reinforce team spirit and employee engagement. Employees enjoy a 35% discount on food and retail items, as well as exclusive perks related to home, travel, and other lifestyle discounts.

In summary, the Server role at Cracker Barrel offers a unique opportunity to be part of a historic and respected company deeply rooted in community values and hospitality. This position not only provides an avenue for earning excellent tips and competitive pay but also supports the growth and personal development of its employees. Joining Cracker Barrel means joining a team where every member matters, every moment is valued, and everyone is truly 'in good company.'

Job Requirements

  • Ability to work flexible hours including weekends and holidays
  • must be at least 18 years old
  • physical ability to stand for extended periods and carry trays
  • basic math skills for handling payments
  • reliable transportation for commuting

Job Qualifications

  • High school diploma or equivalent preferred
  • previous experience in customer service or food service is a plus but not required
  • strong communication and interpersonal skills
  • ability to multitask and work in a fast-paced environment
  • positive attitude and a team-first mindset
  • willingness to learn and adapt quickly

Job Duties

  • Greet guests with a warm and friendly attitude
  • take and serve food and beverage orders accurately and promptly
  • anticipate guest needs and provide exceptional customer service
  • maintain cleanliness and organization of dining and serving areas
  • manage multiple tables efficiently
  • work collaboratively with team members to ensure a seamless guest experience
  • handle guest inquiries and resolve complaints professionally

Job Criteria

Experience

No experience required


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