Server

Athens, GA, USA|

Job Overview

Compensation

Hourly

Range $9.50 - $16.00

Benefits

Health Insurance

Paid Time Off

employee discount

flexible schedule

Career development opportunities

Retirement Plan

Job Description

Ruby Tuesday is a well-established American dining restaurant chain known for delivering quality food and an inviting atmosphere. Established with a commitment to excellent customer service, Ruby Tuesday focuses on providing freshly prepared dishes in a friendly environment that encourages guests to relax and enjoy their meals. As a casual dining restaurant, Ruby Tuesday combines classic American flavors with seasonal menu options tailored to meet diverse customer tastes. With numerous locations nationwide, Ruby Tuesday employs a team-oriented work culture where every employee plays a vital role in delivering exceptional service to guests. The company is dedicated to maintaining a welcoming environment for both its guests and employees, encouraging team collaboration and continuous professional growth.

The Server role at Ruby Tuesday is pivotal for creating remarkable dining experiences for guests. As a Server, you will be responsible for greeting guests warmly, taking and delivering their orders promptly, and adhering to the restaurant's CHARM service model, which emphasizes courtesy, helpfulness, accuracy, respect, and a memorable guest experience. This role demands not only attentiveness to guest needs but also the ability to suggest menu items and promotions to enhance guest satisfaction and increase sales. The Server plays an essential part in the daily operations by assisting with opening and closing duties, maintaining cleanliness, and collaborating effectively with other team members. Additionally, Servers must ensure compliance with alcohol service regulations and handle transactions efficiently. Applicants will thrive in this role if they possess excellent communication skills, a positive attitude, and the flexibility to work varying shifts including nights, weekends, and holidays. This position is suitable for individuals seeking a dynamic work environment with opportunities for growth in the hospitality industry. Ruby Tuesday fosters a supportive atmosphere that values diversity and teamwork, making it an excellent choice for those looking to build a career in food service and guest relations.

Job Requirements

Must be at least 18 years of age some states may require 21 in order to serve alcohol
High school diploma or high school equivalency preferred
Ability to understand and provide friendly guest service
Flexibility to work a variety of shifts including nights weekends and holidays
Ability to understand and comply with proper food handling and serving techniques and with federal state and local serving regulations
Ability to process cash handling and credit card in compliance with policies and procedures
Ability to operate a computer calculator and phone
Attention to details with good organizational and efficient time management skills
Consistent professional attitude and behavior with effective listening and communication skills
Ability to work in a fast-paced environment sometimes under pressure while remaining flexible and efficient

Job Qualifications

Must be at least 18 years of age some states may require 21 in order to serve alcohol
High school diploma or high school equivalency preferred
No prior work experience required
Ability to understand and provide friendly guest service
A desire to help where needed and work as part of a team
Flexibility to work a variety of shifts including nights weekends and holidays
Ability to understand and comply with proper food handling and serving techniques and with federal state and local serving regulations
Ability to process cash handling and credit card in compliance with policies and procedures
Ability to operate a computer calculator and phone
Attention to details with good organizational and efficient time management skills
Consistent professional attitude and behavior with effective listening and communication skills
Ability to work in a fast-paced environment sometimes under pressure while remaining flexible and efficient

Job Duties

Maintain a welcoming and friendly attitude while contributing to a teamwork-based work environment
Learn the menu to explain offerings make recommendations and suggestively sell to our guests
Provide each guest with a friendly welcome and memorable farewell to ensure a positive memorable visit and promote repeat visits
Follow CHARM service model to deliver a great guest experience
Suggestively sell and let guests know about current features and promotions
Ensure guests' order is accurately recorded and input into the MICROS in a timely manner
Deliver food to guests within and outside of your section
Check back with guests provide refills and prebus throughout the guest experience
Partner with other team members to ensure guests all guests needs are met
Perform opening and closing duties as well as running side work
Ensure the highest quality preparation and presentation of food and beverage items are delivered to guest
Responsible for attention and prompt response to the guests' needs and requests throughout their entire visit
Present an accurate guest check accept payment and quickly complete the transaction
Answer the phone and assist with answering guests' questions in a friendly courteous manner
Serve alcoholic beverages in accordance with the Ruby Tuesday Responsible Serving Statement Policy
Immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition
Process guest checks and payments in compliance with cash handling credit card and accounting policies and procedures
Report all tips in compliance with company policy and IRS regulations
Consistent professional and positive attitude and actions when communicating with guests and team
Other responsibilities as assigned