Server

Heirloom Restaurant Group is a distinguished restaurant brand management company that proudly oversees more than 10 unique restaurant brands, and continues to expand its vibrant portfolio. As a passionate and dedicated team, Heirloom Restaurant Group is committed to crafting meaningful experiences around food, believing deeply that breaking bread together can lead to life-changing moments. Rooted firmly in their local communities, the company embraces responsibility to their friends, families, neighbors, and associates, focusing on shared values and fostering partnerships that bring mutual benefit. This commitment shapes not only their business practices but also the environment they cultivate within their restaurants, emphasizing comfort and nourishment in their spaces and allowing the inherent beauty of their offerings to shine through without unnecessary alteration. Their mission is broad and bold: to create exceptional dining experiences by honoring their producers and farmers and working tirelessly to deliver quality food in a warm, inviting atmosphere.

The Server role at Heirloom Restaurant Group is central to fulfilling this mission. This position requires a deep knowledge of the menu and an ability to communicate that knowledge effectively to guests. Servers are expected to possess thorough familiarity with the diverse offerings including appetizers, entrees, desserts, and specialty beverages, enabling them to provide insightful recommendations and detailed descriptions. Precision and accuracy in taking and relaying orders form a crucial part of this role, ensuring that all special requests and modifications from customers are clearly communicated to the kitchen team. Outstanding customer service skills are essential, as servers are the face of the restaurant, engaging with guests to address inquiries and guarantee satisfaction while promoting daily specials and premium items to enhance each dining experience.

In addition to food service, servers must be adept at handling payments accurately, whether processing cash or credit card transactions, and efficiently providing change and receipts. Maintaining cleanliness and organization in dining and serving areas is equally important, underscoring the group’s commitment to hygiene and sanitation standards. The role demands excellent communication and coordination with kitchen staff to synchronize timely food and beverage service. Flexibility is also required, as servers will need to work during evenings, weekends, and holidays to meet business needs.

Working with Heirloom Restaurant Group means joining an inclusive and diverse workplace where everyone is valued and discrimination-free. The company supports equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or protected veteran status. This inclusivity fosters a supportive environment for a thriving team dedicated to delivering excellent hospitality. Overall, this Server position offers a unique opportunity to contribute to a growing, community-focused restaurant management company that prioritizes meaningful human connections through exceptional food and service.