Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $10.25 - $17.25
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Benefits

Free Food
Insurance reimbursement plans for full-time employees

Job Description

Heirloom Restaurant Group is a dynamic restaurant brand management company that proudly manages more than 10 distinct restaurant brands, with ongoing growth and expansion. Founded on the principles of community, respect for ingredients, and delivering outstanding dining experiences, this company takes pride in fostering a collaborative and caring work environment. Their dedication extends to creating meaningful experiences around the table, believing that sharing meals is not just about eating but about forming strong connections and memories among friends, family, and the local community. Based in diverse locations, Heirloom Restaurant Group actively engages with local farmers and producers to showcase the natural beauty and quality of their offerings in nurturing and comfortable spaces. The company culture is built on values of respect, responsibility, and partnership, emphasizing a mutually beneficial relationship among staff, customers, and community members. Cooking exquisite food and operating successful restaurants is at the core of what they do, driven by passion and a commitment to excellence.

The part-time Server role at Heirloom Restaurant Group offers an exciting opportunity to join a respected and growing restaurant management company that prioritizes community engagement and exceptional service. In this position, the server will be responsible for providing top-tier guest services by demonstrating a thorough understanding of the menu, including appetizers, entrees, desserts, and specialty beverages. The role demands excellent communication skills to accurately take and relay orders to the kitchen while catering to special requests. Servers must be customer-focused, ensuring that guests’ needs are met promptly while also promoting daily specials and upselling premium items to enhance the overall dining experience. Handling payments accurately and maintaining cleanliness and organization within the dining and serving areas are also key duties. The server position is ideal for individuals with previous restaurant or hospitality experience who are passionate about delivering outstanding service and working within a vibrant, team-oriented culture. This role requires flexibility to work evenings, weekends, and holidays and offers benefits such as free food and insurance reimbursement plans for full-time employees. Heirloom Restaurant Group values diversity, inclusiveness, and equal opportunity employment, fostering a positive and respectful workplace for all employees.

Job Requirements

  • Previous experience as a server in a restaurant or hospitality setting
  • Excellent communication and interpersonal skills
  • Knowledge of food and beverage menu items
  • Ability to handle cash transactions and operate point-of-sale systems
  • Strong customer service orientation
  • Flexibility to work evenings weekends and holidays

Job Qualifications

  • Previous experience as a server in a restaurant or hospitality setting
  • Excellent communication and interpersonal skills
  • Knowledge of food and beverage menu items
  • Ability to handle cash transactions and operate point-of-sale systems
  • Strong customer service orientation

Job Duties

  • Have a thorough understanding of the food and beverage menu including appetizers entrees desserts and specialty beverages
  • Provide recommendations and descriptions of menu items
  • Take precise and accurate food and drink orders from customers
  • Ensure all special requests and modifications are communicated to the kitchen
  • Provide exceptional customer service addressing inquiries and ensuring customer satisfaction
  • Check in with guests to ensure their needs are met and promptly address any concerns
  • Recommend and upsell premium or specialty food and beverage items
  • Promote daily specials and promotions to enhance the dining experience
  • Work closely with kitchen to coordinate the timing of food and beverage service
  • Communicate any special requests or modifications to the kitchen
  • Handle cash and process credit card transactions accurately
  • Provide change and receipts promptly
  • Keep the dining and serving areas clean and well-organized
  • Adhere to hygiene and sanitation guidelines particularly in the handling of glassware and serving utensils

Job Criteria

Experience

No experience required


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