Job Overview

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Compensation

Hourly
Exact $17.25
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Benefits

competitive pay
Tips
Tuition Reimbursement
Career growth opportunities
free drinks
Free Food
Exclusive company swag

Job Description

Dutch Bros Coffee is a dynamic and rapidly growing coffee company that has developed a reputation for being far more than just a place to get your daily caffeine fix. Founded on principles of community, kindness, and unmatched enthusiasm, Dutch Bros Coffee represents a unique blend of culture and caffeine where team members don’t just work—they thrive together, supporting one another while delivering outstanding service with a smile. This innovative coffee brand is committed to making a difference one cup at a time, fostering genuine relationships with customers and creating a welcoming atmosphere that stands out in the hospitality industry. Known for its high-energy, fast-paced work environment, Dutch Bros offers an exciting opportunity for individuals who want to be part of something larger than a typical job, where the mission is not only about coffee but also about bringing people together and making a positive impact in local and national communities.

The role of a Crew Member at Dutch Bros Coffee is a challenging yet rewarding opportunity. It requires someone who thrives in a fast-moving, physically demanding setting and who can maintain a positive attitude even during the busiest and most hectic shifts. Crew Members are the face and heart of the brand, responsible for engaging with customers, providing exceptional service, and crafting delicious beverages with speed and precision. The position demands physical stamina, as employees will be on their feet for long shifts, sometimes up to 10 hours, while handling multiple tasks simultaneously. Additionally, the role involves heavy lifting of up to 65 pounds, so physical fitness and endurance are essential. Successful Crew Members must be adaptable, able to work collaboratively within a supportive team environment, and committed to growth and continuous learning. This includes attending training, certifications, and knowledge checks to uphold Dutch Bros’ high standards.

Dutch Bros values individuals who bring heart and hustle to their work, welcoming those who love making real connections with people and are dedicated to showing kindness at every interaction. Employees can expect to be part of a tight-knit crew that supports one another through every challenge, creating an energizing workplace where everyone is ready to jump in and help. While the job is demanding, it offers significant rewards in terms of competitive pay which can reach up to $17.25 per hour including tips, as well as opportunities for tuition reimbursement, career advancement within stores, headquarters, emerging talent programs, and warehouse or fulfillment centers. The company also provides fun perks like free drinks and food on shift, exclusive swag, and a uniquely vibrant culture that makes every workday enjoyable. Operating in a sector where customer service excellence and community involvement are paramount, Dutch Bros Coffee offers more than a job—it offers a chance to build a fulfilling career in an environment where your efforts truly make a difference.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Ability to stand and move quickly for extended periods
  • Capability to lift and carry up to 65 pounds
  • Availability to work flexible hours including early mornings, evenings, weekends, and holidays
  • Willingness to work in all weather conditions
  • Reliable transportation to maintain consistent attendance

Job Qualifications

  • Strong customer service and communication skills
  • Ability to work effectively in a fast-paced, physically demanding environment
  • Team-oriented mindset with the ability to collaborate effectively
  • Positive attitude and resilience under pressure
  • Commitment to personal growth and learning
  • Basic knowledge of food safety and hygiene practices
  • Reliable transportation for timely arrival to shifts and meetings

Job Duties

  • Engage with customers by greeting them warmly and creating genuine connections
  • Educate customers by helping them navigate the menu and discover new favorites
  • Embody Dutch Bros Coffee values by radiating kindness and dedication
  • Work efficiently to craft high-quality drinks while managing a busy environment
  • Show up on time and communicate availability reliably
  • Maintain cleanliness and follow food safety standards
  • Support team members and contribute to a crew-first mentality

Job Criteria

Experience

No experience required


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