Job Overview

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Compensation

Hourly
Range $9.00 - $15.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Meal allowance
flexible scheduling
Training and Development

Job Description

This job opening is with a reputable restaurant that prides itself on delivering exceptional customer service and a welcoming dining environment. The establishment has a strong focus on creating memorable experiences for its guests by maintaining a clean, friendly, and efficient atmosphere. As a part of a dynamic team, the restaurant emphasizes teamwork, punctuality, and professionalism to provide top-quality service in a fast-paced setting. The company encourages growth and values individuals who show dedication and enthusiasm in their roles, especially when interacting with customers and supporting their colleagues. This position is offered as a full-time role under the direct supervision of the General Manager, with daily guidance to ensure operational excellence and customer satisfaction.

The role of the Waitstaff is crucial as it puts you at the forefront of guest interactions, where you will be responsible for cheerfully greeting customers, taking orders, and making thoughtful recommendations to enhance the dining experience. You will need to effectively deliver food and beverages to the tables, regularly check in with guests to ensure their needs are met, and process payments as well. An integral part of the job is to maintain cleanliness in the dining area and restrooms, ensuring the environment is pleasant and hygienic for all patrons. This position demands physical endurance, excellent communication skills, and a friendly demeanor, as waitstaff must stand and walk throughout the shift while managing a variety of customer requests. The ability to multitask, work efficiently under supervision, and uphold high service standards is key to excelling in this role. Moreover, the waitstaff supports the restaurant’s operations by assisting in setting up for closing and pre-busing tables during the course of service. Overall, this role offers the opportunity to contribute directly to customer satisfaction and restaurant success while gaining valuable experience in the hospitality industry.

Job Requirements

  • Ability to stand continuously for extended periods
  • Ability to walk around the restaurant frequently
  • Ability to bend, stoop, and squat regularly
  • Ability to push and pull equipment occasionally
  • Ability to reach above shoulder level occasionally
  • Manual dexterity to grasp and handle various objects frequently
  • Finger dexterity for typing and other tasks continuously
  • Ability to operate cash register and tea machine frequently
  • Ability to lift and carry objects weighing up to 50 pounds occasionally
  • Keen visual acuity to see details and observe surroundings continuously
  • Good hearing ability to communicate effectively
  • Strong speaking ability to interact with customers and personnel

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in food service or customer service preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Friendly and approachable demeanor
  • Basic math skills for handling payments
  • Ability to work under supervision and as part of a team

Job Duties

  • Cheerfully greet customers and take food and drink orders
  • Make recommendations to customers
  • Deliver drinks and food to tables
  • Check on guests periodically to ensure satisfaction
  • Pre-bus tables and deliver guest checks
  • Bus tables and perform closing duties
  • Maintain clean dining and restroom facilities

Job Criteria

Experience

No experience required


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