Job Overview

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Compensation

Hourly
Range $9.75 - $16.50
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Benefits

flexible scheduling
meal discounts
Employee Life Assistance Program
scholarships
preventative healthcare plan
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
preferred legal plan
Career growth opportunities

Job Description

Smokey Bones is a renowned full-service restaurant brand that has been delighting guests with its mouthwatering barbecue and award-winning ribs across 63 locations in 16 states. Known for its vibrant atmosphere and dedication to quality food and drink, Smokey Bones offers a unique dining experience with a menu featuring slow-smoked and fire-grilled meats, a full bar that includes bourbons, whiskeys, handcrafted cocktails, and a diverse selection of domestic, imported, and local craft beers. Whether guests dine in, pick up orders, or take advantage of catering and delivery services, Smokey Bones strives to maintain high standards of food quality, customer service, and an inviting ambiance.

At Smokey Bones, employees are valued as essential members of the team and are celebrated for their individuality and contributions. The company has proudly been recognized as a Certified Great Place to Work for two consecutive years, highlighting its commitment to fostering a positive work environment. Employees enjoy a range of benefits including competitive pay, daily cash tips, scholarships, flexible scheduling, a comprehensive benefits hub, and a culture where diversity is embraced. Smokey Bones provides various wellness and support programs including an Employee Life Assistance Program, preventive healthcare plans, and access to legal services. This culture of care and respect ensures that team members can grow professionally while enjoying a workplace that prioritizes their well-being.

The role of a Team Member at Smokey Bones is dynamic and integral to ensuring a seamless dining experience for guests. As a Team Member, you will be responsible not only for routine tasks such as cleaning and resetting tables, rolling silverware, sweeping service areas, and managing trash removal but also for providing excellent guest service. This includes assisting guests throughout their dining experience, quickly addressing and escalating any issues to management, and coordinating with team members to meet guest needs efficiently. Furthermore, Team Members may assist with food running and are expected to adhere strictly to health and safety regulations across kitchen and dining areas. This position demands high energy, attention to detail, excellent communication skills, and the ability to work cooperatively in a fast-paced environment.

This full-time opportunity is designed for individuals passionate about hospitality and teamwork, offering flexible schedules to balance work and life commitments. Smokey Bones supports employee growth and development within the organization, encouraging career advancement and skill enhancement. Joining Smokey Bones means becoming part of a team that not only values great food and exceptional service but also prioritizes creating a workplace culture that celebrates each employee’s unique strengths and contributions, making it an ideal place to build a rewarding career in the restaurant industry.

Job Requirements

  • Able to communicate (speak, read, and write) in English
  • Legal age in the state to serve alcohol
  • Authorized to work in the United States
  • Able to bend at the waist and lift items up to 50 lbs. to waist level
  • Able to move items up to 50 lbs. for distances of up to 25 feet
  • Able to remain standing and active for an 8-12 hour shift
  • Able to hear, understand and respond to employees' and guests' requests in a loud environment
  • Able to tolerate exposure to cold and hot temperatures (below 0 F and above 90 F) throughout the shift

Job Qualifications

  • Excellent customer service and people skills
  • In-depth knowledge of food sanitation and safety policies
  • Strong attention to detail
  • High energy levels
  • Ability to work in a team
  • Excellent verbal communication

Job Duties

  • Roll clean silverware for service
  • Remove dirty utensils, plates, drinks from table
  • Clean and reset tables after guests leave
  • Sweep service area, take out trash, and fulfill any cleaning tasks necessary
  • Able to assist guests from beginning to end of dining experience
  • Able to escalate guest issues to management and resolve problems in a constructive way
  • Able to communicate well with other teammates to ensure all guest needs are met
  • Help with food running
  • Adhere to health and safety regulations in all kitchen and dining areas
  • Follow manager directions throughout a shift
  • Able to interact with guests and help with guest needs

Job Criteria

Experience

No experience required


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