Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $10.50 - $17.75
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Work Schedule

Flexible
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Benefits

Flexible work schedules
50% food discount
Family food discount
Referral bonuses
Tips
Employee Stock Purchase Program
Health Insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Hospital Indemnity coverage
401k Retirement Plan
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a well-known, high-volume casual dining restaurant that offers a uniquely quirky, laid-back atmosphere filled with energy, fun, and a passion for hospitality. Unlike your typical burger restaurant, Red Robin is famous for its gourmet burgers that go beyond the ordinary, delivering an experience that is both memorable and full of joy. Founded on the mission to make food fresh, have fun, and most importantly, make every guest smile, this establishment is recognized for its vibrant culture that values inclusivity, connection, and generosity. Red Robin is a place where both employees and guests feel they belong regardless of their backgrounds, promoting a workplace filled with magnetic personalities and team spirit.

As a server at Red Robin, you will play a vital role in delivering exceptional guest experiences. The server position is an essential part of the Front of House team, responsible for taking orders efficiently using handheld technology, serving food and beverages accurately and promptly, and ensuring guests enjoy an engaging and satisfying dining experience. The role demands great customer service skills and the ability to thrive in a fast-paced, full-service restaurant environment. At Red Robin, servers are recognized and rewarded through base pay plus tips, providing excellent earning potential. Eligible servers will also benefit from referral bonuses, employee stock purchase programs after meeting certain service and hour requirements, and opportunities for career advancement, as many managers started their journey as hourly team members.

The work environment is flexible, supporting various schedules, and the company emphasizes growth, learning, and fun. Servers will enjoy perks like a 50 percent discount on Red Robin’s food and a 25 percent discount for family members, making this job both rewarding and enjoyable. The company is committed to equal opportunity employment and encourages applications from individuals passionate about hospitality. Additional benefits include comprehensive health insurance options (including vision, dental, accident, critical illness, and hospital indemnity coverage for those 18 and over), a 401k retirement plan featuring company matching contributions for employees aged 21 and older with sufficient service time and hours, and paid time off earning based on hours worked for employees with more than a year of service. Red Robin accepts applications continuously, offering a welcoming opportunity to join a thriving team dedicated to providing guests with an unforgettable dining experience.

Job Requirements

  • must be 18 or older
  • legal eligibility to work in the country
  • ability to stand and walk for extended periods
  • availability to work flexible hours including nights, weekends, and holidays
  • basic proficiency with handheld technology
  • commitment to providing excellent customer service
  • physical ability to carry plates and trays safely

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in customer service or food service roles beneficial
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced environment
  • strong attention to detail
  • positive attitude and enthusiasm for hospitality
  • ability to handle multiple tasks simultaneously

Job Duties

  • take orders using handheld technology
  • serve food and drinks in a timely and accurate manner
  • provide friendly, fun, and satisfying dining experience to guests
  • maintain cleanliness and organization in the dining area
  • handle guest inquiries and resolve issues promptly
  • support team members to ensure smooth restaurant operations
  • promote menu items and suggest specials to guests

Job Criteria

Experience

No experience required


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