Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.00 - $18.25
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Work Schedule

Standard Hours
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
Closed on Thanksgiving and Christmas at most locations
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a globally recognized, upscale casual dining restaurant renowned for its innovative approach to Asian cuisine. Established with the mission to provide an extraordinary dining experience, P.F. Chang's combines the best elements of traditional and contemporary flavors to deliver an unforgettable menu for guests. With a strong presence in multiple locations across the United States and internationally, the restaurant prides itself on culinary excellence, guest satisfaction, and a vibrant team culture. The establishment is known for its scratch kitchen operations, meaning all food is made fresh with high-quality ingredients, allowing guests to enjoy authentic and flavorful dishes prepared right in front of them.

This hiring announcement is for the position of food and beverage Servers, also referred to as Waitresses or Waiters, to join P.F. Chang's dynamic team. These positions are available for both full-time and part-time employment, offering flexible scheduling to accommodate diverse lifestyles and needs. The pay range starts at $5.49 per hour plus tips, which can increase with experience and performance. As front-line ambassadors of hospitality, Servers play a crucial role in creating exceptional guest experiences by combining expert menu knowledge with attentive, personalized service. They act as the primary point of contact for guests, guiding them through their dining journey from seating to payment.

Servers at P.F. Chang's are expected to have a genuine passion for hospitality and customer service. The role emphasizes delivering amazing hospitality by anticipating and exceeding guest expectations during their dine-in experience. Staff members are trained to be well-versed in the menu, enabling them to confidently assist guests in meal selection and answer any questions. The job involves taking and placing food and beverage orders, serving those orders efficiently, and processing payments seamlessly. Additionally, Servers must understand the restaurant’s seating layout, how tables are assigned to server areas, and the logistics of navigating the dining room to ensure timely delivery of food and beverages.

P.F. Chang's invests in its team members by offering paid on-the-job training and providing opportunities for advancement, promoting from within the company. The establishment values flexibility and supports a collaborative working environment where multi-tasking and teamwork are essential. They encourage employees to grow their skills and careers within the restaurant industry. Moreover, P.F. Chang's honors certain holidays, such as being closed on Thanksgiving and Christmas at most locations, which reflects its commitment to work-life balance.

The company also offers a competitive benefits package to its team members, including flexible scheduling, discounted meals, an employee referral program, exclusive team member discounts, and eligibility for paid sick leave in qualifying jurisdictions. For qualifying team members, P.F. Chang's extends benefits like a 401(k) retirement plan and medical, dental, and vision insurance based on hours worked.

In summary, the Server role at P.F. Chang's is a rewarding opportunity for individuals seeking to develop their hospitality careers in a reputable, fast-paced restaurant environment. Whether you have prior experience or are new to the industry, P.F. Chang's provides the support and training needed to succeed and be part of a company that is passionate about celebrating life, family, and food. This position allows individuals to engage directly with guests, contribute to a positive dining atmosphere, and benefit from a supportive work culture with opportunities for personal and professional growth.

Job Requirements

  • Previous experience is not required
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler's Card where applicable, or willing to obtain
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Ability to multi-task in a fast-paced, team-work environment
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler's Card where applicable, or willing to obtain

Job Duties

  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations
  • Understands the restaurant menu to engage guests on choosing menu items and able to answer guest's questions
  • Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant

Job Criteria

Experience

No experience required


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