Server

The Ritz-Carlton Dana Point, located at 1 Ritz Carlton Dr, Dana Point, California, is part of the globally recognized luxury hospitality brand Marriott International. Known for its exceptional service standards and elegant ambiance, The Ritz-Carlton Dana Point delivers unforgettable guest experiences through attention to detail and personalized care. The hotel has garnered numerous awards worldwide, signifying its commitment to luxury and excellence in the hospitality industry. The establishment is dedicated to fostering an inclusive and diverse workforce, welcoming professionals with varying levels of experience who share a passion for exceptional guest service and a positive, collaborative work environment.

This full-time seasonal opportunity at Dana Pool Cafe invites enthusiastic and skilled food and beverage professionals to join the team as a non-management server. The position offers an hourly wage of $16.90 with eligibility for tips, making it ideal for individuals who enjoy delivering attentive and friendly service in a dynamic, upscale dining environment. Employees are expected to exemplify the renowned Ritz-Carlton "standards of gold," which are the foundation of the hotel’s impeccable service culture. These standards emphasize kindness, attentiveness, and creating memorable dining experiences for guests. This role involves working closely with guests to ensure every meal is enjoyed to the fullest, contributing significantly to the overall guest satisfaction during their stay.

In this role, you will be required to welcome guests and attend to their tables promptly, serve food and beverages while offering menu recommendations, and apply your in-depth menu knowledge to assist guests with questions and special requests. Accurate handling of transactions using the MICROS point-of-sale system is essential, as well as regularly checking in with guests to guarantee their satisfaction with each dish and drink served. Maintaining cleanliness of the dining area, completing closing duties, and replenishing dishware and other supplies are also key responsibilities. This position demands physical stamina as it involves lifting up to 25 pounds, standing, sitting, or walking for prolonged periods, and adhering to professional appearance standards including wearing a clean uniform.

The Ritz-Carlton emphasizes continuous learning and development for its associates, offering various training programs, recognition initiatives, and wellness programs designed to support you both inside and outside the workplace. The company culture promotes teamwork, encouragement from motivated management, and opportunities to grow within the diverse and expansive hospitality industry. Joining The Ritz-Carlton Dana Point means you will be part of a global family committed to delivering world-class luxury hospitality and creating cherished memories for guests from around the world.