Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $12.14
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Hospital Indemnity coverage
401k retirement plan with company match
Paid Time Off
Employee Stock Purchase Program
Referral bonuses
Employee meal discounts
Flexible work schedules

Job Description

Red Robin Gourmet Burgers and Brews is a nationally recognized casual dining restaurant chain famous for its gourmet burgers, bottomless steak fries, and fun, relaxed atmosphere. Known for its uniquely quirky vibe and commitment to exceptional hospitality, Red Robin creates a welcoming environment where guests feel a genuine sense of belonging. This family-friendly restaurant is dedicated to fresh, high-quality food and memorable dining experiences, making it a favorite spot for customers across the United States. Red Robin emphasizes teamwork, career growth, and providing excellent service with upbeat and magnetic personalities who thrive in a fast-paced service environment.

The role of Server at Red Robin provides an opportunity to be part of a dynamic and engaging front of house team. Servers are responsible for delivering outstanding customer service by taking orders with handheld technology, serving food and beverages promptly and accurately, and ensuring every guest enjoys a fun and satisfying dining experience. This position offers a base pay rate of $12.14 per hour plus tips, which makes the earnings potential highly rewarding. Servers at Red Robin play an essential role in maintaining the restaurant’s vibrant atmosphere, establishing a connection with guests, and supporting the mission to make the dining experience fresh, fun, memorable, and full of smiles. This hourly role also includes access to flexible work schedules and various employee discounts.

In addition to competitive pay and tips, Red Robin offers comprehensive benefits to its server team members, including health, vision, and dental insurance options, accident coverage, critical illness protection, and hospital indemnity benefits (available to employees 18 and older). Eligible servers can participate in a 401k retirement plan with company matching up to 4% of pay, with specific criteria such as age 21 or older and certain service hours required. Paid time off accrues as employees work their hours, reinforcing the company’s dedication to work-life balance. Other perks include a 50% discount on Red Robin food for employees and a 25% discount for their family members, referral bonuses for recommending new employees, and an employee stock purchase program after a year of service. This position is ideal for energetic individuals who enjoy a fast-paced restaurant environment, love interacting with people, and are interested in developing a long-term career within a reputable and expanding restaurant brand.

Red Robin prides itself on equal opportunity employment and encourages individuals who share its passion for hospitality to apply. The company uses artificial intelligence tools in the application process to better match candidates’ skills and fit with the job requirements, while providing accommodations upon request. Servers become an integral part of their mission to create unforgettable guest experiences, offering opportunities for career advancement as many team members grow into managerial roles. If you’re enthusiastic about delivering high-quality service in a lively, team-oriented setting, Red Robin invites you to join their team and help make burgers beyond "yumagination" while building your future with them.

Job Requirements

  • Must be 18 or older
  • high school diploma or equivalent preferred
  • ability to work flexible schedules including evenings, weekends, and holidays
  • must be able to use handheld order-taking technology
  • reliable transportation
  • ability to comply with health and safety standards
  • legal eligibility to work in the United States

Job Qualifications

  • Strong customer service and communication skills
  • ability to work in a fast-paced environment
  • previous server or hospitality experience preferred
  • basic math skills for handling payments
  • ability to stand and walk for extended periods
  • teamwork and interpersonal skills
  • must be 18 years or older

Job Duties

  • Take orders using handheld technology
  • serve food and drinks promptly and accurately
  • provide excellent customer service to ensure a fun dining experience
  • maintain cleanliness and organization in the service area
  • handle guest inquiries and requests professionally
  • process payments and handle tips responsibly
  • collaborate with kitchen and bar staff for seamless service

Job Criteria

Experience

No experience required


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