Job Overview

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Compensation

Hourly
Exact $10.70
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Work Schedule

Flexible
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Benefits

Flexible work schedules
employee discount
Referral bonuses
Health Insurance
Dental Insurance
Vision Insurance
401k Retirement Plan

Job Description

Red Robin Gourmet Burgers and Brews stands out as more than just a typical burger restaurant. Known for its laid-back atmosphere and uniquely quirky vibe, Red Robin thrives on delivering exceptional dining experiences with burgers that go beyond the ordinary. The company prides itself on fostering a culture filled with unbridled energy, magnetic personalities, and a passion for fun, making it a vibrant and engaging place to work. With a mission to make it fresh, fun, memorable, and to put a smile on every guest's face, Red Robin has grown into a high-volume, full-service restaurant concept with immense opportunities for career growth and development. Many of the company's current managers started their journey as hourly team members, reflecting the company's dedication to promoting from within and supporting continuous employee development.

Red Robin is committed to creating a sense of belonging by valuing both similarities and differences among its staff and guests alike. The establishment embraces diversity and inclusion, making Red Robin a welcoming environment for everyone. Employment at Red Robin is ongoing, signaling the company’s readiness to continuously build a strong team that shares its passion for providing unbridled hospitality.

The server role at Red Robin is essential in delivering this exceptional guest experience. Servers are responsible for efficiently taking orders through handheld technology, serving food and drinks accurately and promptly, and ensuring that every guest enjoys a fun and satisfying dining experience. Being a part of the front-of-house service team, servers must bring excellent customer service skills, a friendly attitude, and the ability to work well in a high-energy, fast-paced setting.

This position offers a base pay of $10.70 per hour plus tips, providing attractive earning opportunities beyond the base salary. It is an hourly role that demands candidates aged 18 or older, reflecting the nature of the work and legal requirements. Servers at Red Robin enjoy several advantages, including flexible work schedules that accommodate different lifestyles, discounted meals (50% for employees and 25% for their family), and referral bonuses for bringing new members to the team. Additional compensation and benefits further enhance the attractiveness of this position.

The benefits package at Red Robin includes health, vision, dental, accident, critical illness, and hospital indemnity insurance for employees aged 18 and older. Furthermore, employees can participate in a 401(k) retirement plan with a company match of up to 4% of pay, which becomes available after meeting specific eligibility requirements involving age, length of service, and hours worked. Paid time off accrues based on hours worked after qualifying periods, allowing employees to rest and recharge. The company also offers an employee stock purchase program after one year of service, supporting employee investment in the company's success.

Red Robin utilizes an artificial intelligence tool in its recruitment process to assess applicants' abilities to perform job tasks, self-rated skill proficiency, and overall fit for the job. This use of AI is designed to streamline the hiring process by conversing with candidates, screening based on position criteria, and scheduling interviews efficiently. Candidates are welcome to request alternative selection processes or accommodations if preferred, ensuring fairness and accessibility throughout the recruitment journey.

Joining Red Robin means becoming part of a team that values connection, fun, generosity, and a shared commitment to exceptional hospitality. For those looking to start or grow their career in the restaurant industry, Red Robin provides an excellent platform with opportunities for personal and professional growth within a dynamic and supportive environment.

Job Requirements

  • Must be 18 or older
  • ability to stand and walk for extended periods
  • availability to work flexible schedules including evenings, weekends and holidays
  • excellent customer service skills
  • legal authorization to work in the country
  • willingness to learn and adapt to the restaurant environment

Job Qualifications

  • High school diploma or equivalent preferred
  • previous experience in a customer service or restaurant role beneficial
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • capability to use handheld technology
  • team player attitude
  • positive and energetic demeanor

Job Duties

  • Take orders using handheld technology
  • serve food and drinks in a timely and accurate manner
  • deliver a fun and satisfying dining experience
  • provide excellent customer service
  • work as part of the front of house service team
  • handle guest inquiries and requests politely
  • maintain cleanliness and organization of the service area

Job Criteria

Experience

No experience required


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