Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $8.75 - $14.75
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a well-established, upscale casual dining restaurant known for its fresh, scratch-made Asian cuisine. Founded in 1993, the company has grown to become one of the most recognized names in the restaurant industry with locations across the United States and internationally. They emphasize quality ingredients, exceptional hospitality, and an inviting atmosphere to create an unforgettable dining experience for guests. P.F. Chang's culture revolves around celebrating life, family, and food, fostering a fun and rewarding work environment for its employees. The company is dedicated to professional growth, offering training and advancement opportunities to help team members excel in their careers.

Currently, P.F. Chang's is hiring for full-time and part-time hourly positions for Servers, Waitresses, and Waiters in their dine-in food and beverage service team. This role is critical to the overall restaurant experience as servers are the face of the restaurant, responsible for delivering exceptional customer service and ensuring guest satisfaction from arrival through payment. The pay rate starts at $2.13 per hour plus tips, with compensation dependent on experience. This position offers a competitive pay structure complemented by numerous benefits including flexible scheduling, paid training, opportunities for promotion, and employee discounts.

The server role at P.F. Chang's requires individuals who are passionate about hospitality, able to multitask in a fast-paced environment, and committed to upholding the highest standards of service and sanitation. Servers guide guests through the menu, anticipate needs, take and deliver food and beverage orders, and handle payment transactions efficiently. They must have excellent communication skills and a positive demeanor to create memorable guest experiences that align with the company’s mission to Celebrate Life. The restaurant supports team members by providing paid on-the-job training and assisting with certification like obtaining a Food Handler’s Card if necessary.

P.F. Chang's values employees who thrive in team settings and demonstrate strong etiquette and professionalism when interacting with customers. The company prioritizes health and safety, requiring servers to meet state laws regarding alcohol service and to maintain proper sanitation procedures. Certified or certifiable food handling knowledge is essential to maintain the restaurant's quality standards.

The work environment at P.F. Chang's is designed to be supportive and inclusive, with benefits available for qualifying team members including medical, dental, and vision insurance, a 401(k) retirement plan, and paid sick leave in eligible locations. Most P.F. Chang's restaurants are closed on Thanksgiving and Christmas, allowing team members to spend holidays with their families. The company also offers incentives like an employee referral program and exclusive team member discounts. Working at P.F. Chang's is more than just a job — it’s an opportunity to be part of a passionate team dedicated to guest satisfaction and personal growth in a vibrant restaurant setting.

Job Requirements

  • previous experience is not required
  • excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • must meet state minimum age for serving alcoholic beverages
  • have a current Food Handler’s Card where applicable or willingness to obtain
  • ability to multitask in a fast-paced, team-work environment

Job Qualifications

  • excellent customer service skills and etiquette
  • ability to multitask in a fast-paced, team-oriented environment
  • ability to execute proper sanitation practices and safety procedures
  • must meet state minimum age for serving alcoholic beverages
  • have or willing to obtain a current Food Handler’s Card where applicable
  • strong communication and interpersonal skills
  • previous experience is a plus but not required as training is provided

Job Duties

  • delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations
  • understands the restaurant menu to engage guests on choosing menu items and able to answer guest’s questions
  • guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant
  • follows proper sanitation and safety procedures while serving
  • maintains a clean and organized work area
  • collaborates effectively with kitchen and service team members to ensure seamless guest experience

Job Criteria

Experience

No experience required


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