Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $10.00 - $17.00
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Work Schedule

Flexible
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Benefits

Flexible work schedules
50% food discount
25% family food discount
Referral bonuses
Tips
Employee Stock Purchase Program
Health Insurance
Vision Insurance
Dental Insurance
accident insurance
critical illness insurance
Hospital Indemnity coverage
401K with company match
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a well-established, high-volume full-service restaurant chain specializing in gourmet burgers and a fun dining atmosphere. Known for its laid-back vibe and distinctive quirky style, Red Robin emphasizes creating an environment that fosters connection, fun, and generosity for guests and employees alike. The company prioritizes inclusivity and values a sense of belonging, welcoming diversity and welcoming employees from various backgrounds. Red Robin's mission focuses on delivering fresh, fun, and memorable experiences to guests while making them smile with quality meals and exceptional service. They have a strong reputation for offering growth opportunities within the company, with many managers having started in hourly roles and advancing through dedication and performance. This opportunity is ideal for individuals seeking not only a job but a career with chances for advancement in a dynamic, guest-focused restaurant environment.

The Server position at Red Robin is a vital part of the Front of House team, responsible for ensuring guests receive timely, accurate orders with excellent customer service. This role involves taking orders using handheld technology, efficiently serving food and beverages while delivering a fun and enjoyable dining experience. Unlike typical burger restaurants, Red Robin’s team is energized, friendly, and passionate about hospitality, aiming to create memorable experiences for every guest. Servers have the opportunity to earn base pay plus tips, with a pay range of $2.13 per hour plus tips. Employment offers flexible working schedules that accommodate various lifestyles, making this role suitable for a diverse range of individuals including students and those seeking part-time work. The position requires individuals to be at least 18 years old.

In addition to competitive pay and tips, Red Robin offers a range of benefits including a 50% discount on food for employees and 25% discount for their family members, referral bonuses for recommending new team members, and additional compensation opportunities such as an employee stock purchase program available after meeting eligibility requirements. Employees also have access to health insurance plans covering health, vision, dental, accident, critical illness, and hospital indemnity. Retirement benefits include a 401k plan with company matching, which becomes available after one year of service and meeting specific age and working hour thresholds. Paid time off accrual starts after certain tenure and hours worked, offering employees time away from work for rest and personal needs. The company maintains a culture of ongoing recruitment, accepting applications continuously to build a passionate and dedicated team. Joining Red Robin means becoming part of a culture that values fun, great teamwork, and professional growth, making this server position not just a job but a step toward developing a fulfilling career within a supportive hospitality brand.

Job Requirements

  • Must be 18 years or older
  • able to stand and walk for extended periods
  • ability to carry trays and plates
  • basic literacy and numeracy skills
  • availability to work flexible shifts
  • legal authorization to work in the country
  • ability to work in a team environment

Job Qualifications

  • Previous experience in food service is preferred
  • strong customer service skills
  • ability to use handheld ordering technology
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced environment
  • basic math skills for handling payments and tips
  • ability to work flexible schedules including nights, weekends, and holidays

Job Duties

  • Take orders using handheld technology
  • serve food and drinks in a timely and accurate manner
  • deliver a fun and satisfying dining experience to guests
  • provide excellent customer service as part of the Front of House team
  • handle guest inquiries and resolve complaints professionally
  • maintain cleanliness and organization of dining areas
  • collaborate with kitchen and bar team to ensure efficient service

Job Criteria

Experience

No experience required


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