Job Overview

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Compensation

Hourly
Range $8.75 - $14.75
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement savings plan
Continuing education opportunities
flexible scheduling

Job Description

Castle Royal Service is a distinguished hospitality company dedicated to providing exceptional dining experiences aimed at delivering unparalleled customer service. Specializing in premium food and beverage services, Castle Royal Service operates within a fast-paced, high-volume restaurant environment where exceptional standards of service, cleanliness, and efficiency are paramount. The company prides itself on its commitment to excellence, ensuring each guest feels valued and enjoys a memorable visit. Recognized for its strong emphasis on teamwork and professional growth, Castle Royal Service offers a supportive work atmosphere where employees can refine their skills and advance in the hospitality industry. This company takes pride in fostering a positive culture that upholds respect, integrity, and dedication across all levels of service staff.

The Server role at Castle Royal Service plays a crucial part in the overall guest experience by delivering impeccable Royal Service from the moment guests are greeted until their departure. This position requires an individual who embodies exceptional customer service skills and can thrive in a dynamic dining setting. Key responsibilities include greeting guests promptly, providing knowledgeable menu recommendations, accurately taking orders, and ensuring timely delivery of food and beverages. The Server consistently collaborates with kitchen personnel to guarantee order accuracy and maintains cleanliness and organization in the dining and bar areas. In addition to direct guest interaction, the Server adheres strictly to local, state, and federal health standards, participates in cleaning and sanitation efforts, and may perform various other duties as assigned by the Food and Beverage leadership team.

A successful Server must have keen attention to detail and the ability to multitask efficiently under pressure while maintaining a friendly and professional demeanor. This role demands physical endurance as Servers often stand for extended periods and perform repetitive tasks requiring manual dexterity. Castle Royal Service values punctuality, reliability, and a proactive approach to handling multiple responsibilities simultaneously. While prior experience in a fast-paced restaurant setting is preferred, the company offers continuing education and training to help team members build their knowledge and skills. Multilingual abilities are a plus, enhancing communication with diverse guests. This position may require working extended hours, weekends, and occasional travel for training or assistance at other locations within the organization. Castle Royal Service is committed to accommodating individuals with disabilities to enable them to perform essential job functions effectively.

Overall, the Server position at Castle Royal Service provides a rewarding opportunity for individuals passionate about hospitality and dedicated to fostering an engaging, welcoming environment for every guest. The role is integral to upholding the company’s high standards of service excellence and contributing to a positive, memorable dining experience that encourages repeat patronage and strengthens the establishment’s reputation in the community.

Job Requirements

  • High school diploma or GED preferred
  • prior experience in a fast-paced restaurant environment preferred but not required
  • understanding of basic restaurant sanitation
  • strong communication skills and friendly attitude
  • ability to collaborate effectively with kitchen staff and supervisors
  • ability to work fast and stay focused under pressure
  • punctual and reliable
  • ability to manage multiple tables and maintain a clean dining area
  • physical ability to perform repetitive tasks and stand for extended periods
  • ability to lift up to 30 lbs
  • ability to work extended hours and weekends as needed
  • availability for occasional travel for training and support at other locations

Job Qualifications

  • High school diploma or GED preferred
  • prior experience in a fast-paced restaurant environment preferred but not required
  • understanding of basic restaurant sanitation
  • strong communication skills
  • friendly and customer-service oriented attitude
  • ability to collaborate with kitchen staff and follow directions
  • ability to work effectively under pressure
  • punctual and reliable
  • capability to manage multiple tables and orders simultaneously
  • physical ability to stand for long periods and perform repetitive tasks
  • multilingual skills preferred

Job Duties

  • Greet guests promptly and courteously
  • make menu recommendations and answer questions
  • take and repeat orders for accuracy
  • deliver food and drinks in a timely manner
  • present checks and handle payments
  • follow health and sanitation standards
  • assist with cleaning and organizing dining, bar, and storage areas
  • operate dishwashers and hand wash glassware
  • collaborate with kitchen staff
  • perform additional duties as assigned
  • maintain cleanliness and organization of walk-in coolers
  • ensure compliance with sanitation policies

Job Criteria

Experience

No experience required


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