Job Overview
Compensation
Hourly
Range $9.75 - $16.50
Benefits
dining discount
Retail wine discount
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401K with company match
flexible schedules
early pay access
Wellness Support
mental health support
Wine and Culinary Education
Career growth opportunities
Team member rewards
Milestone recognition
Referral bonuses
Job Description
Cooper's Hawk is a distinguished hospitality company that integrates a Napa-style tasting room with wine-inspired retail, a full-service restaurant, bar, and private event space to offer a modern yet casual dining experience. Established in 2005, Cooper's Hawk has built a reputation for delivering exceptional culinary experiences complemented by an award-winning collection of wines. The company has developed the Cooper's Hawk Wine Club, which is recognized as one of the largest wine clubs worldwide, offering exclusive membership benefits such as curated dining and travel experiences that enhance the lifestyle of its members. Cooper's Hawk's focus extends beyond dining; it is about creating memorable moments, fostering community, and offering a lifestyle brand that celebrates fine wine, food, and hospitality.
The Server role at Cooper's Hawk is much more than simply taking orders; it is about curating unforgettable experiences rooted in uncompromising hospitality. Servers act as the connection between guests and the Cooper's Hawk brand, enhancing visitations by guiding patrons through the food, wine, and Wine Club offerings with confidence, knowledge, and care. This role involves engaging guests with warm, team-based service and thoughtful conversation, making every visit not just a meal, but a treasured memory. Servers are key contributors to maintaining the high standards that define Cooper's Hawk's reputation, delivering service that delights, connects, and inspires.
This role is ideal for someone passionate about food, wine, and hospitality, who thrives in a fast-paced, dynamic environment. As a server, you'll be responsible for ensuring a seamless dining experience, from greeting guests and answering questions to making personalized recommendations and sharing the unique aspects of the Wine Club. Employees enjoy comprehensive training including wine and culinary education, enabling them to deepen their expertise and grow their careers within the company. The position offers numerous benefits, including competitive discounts on dining and retail wine, medical and dental coverage, paid time off, and more, supporting both professional growth and personal well-being.
The Server role at Cooper's Hawk is much more than simply taking orders; it is about curating unforgettable experiences rooted in uncompromising hospitality. Servers act as the connection between guests and the Cooper's Hawk brand, enhancing visitations by guiding patrons through the food, wine, and Wine Club offerings with confidence, knowledge, and care. This role involves engaging guests with warm, team-based service and thoughtful conversation, making every visit not just a meal, but a treasured memory. Servers are key contributors to maintaining the high standards that define Cooper's Hawk's reputation, delivering service that delights, connects, and inspires.
This role is ideal for someone passionate about food, wine, and hospitality, who thrives in a fast-paced, dynamic environment. As a server, you'll be responsible for ensuring a seamless dining experience, from greeting guests and answering questions to making personalized recommendations and sharing the unique aspects of the Wine Club. Employees enjoy comprehensive training including wine and culinary education, enabling them to deepen their expertise and grow their careers within the company. The position offers numerous benefits, including competitive discounts on dining and retail wine, medical and dental coverage, paid time off, and more, supporting both professional growth and personal well-being.
Job Requirements
- at least 21 years of age
- six months of server experience
- experience in full service or upscale casual dining preferred
- comfort speaking about food, wine, and the Wine Club program
- a passion for hospitality and teamwork
- ability to multitask and remain calm in fast-paced settings
- ability to lift 40 pounds and stand for up to 10 hours
- must be able to read, write, and understand English
- flexible availability including weekends and some holidays
Job Qualifications
- at least six months of server experience
- experience in full service or upscale casual dining preferred
- comfort speaking about food, wine, and the Wine Club program
- a passion for hospitality and working as part of a team
- ability to multitask and stay calm in a fast-paced setting
- must be able to read, write, and understand English
Job Duties
- arrive on time and in proper uniform standards
- know the menu, wine list, and steps of service
- use the POS system and handle payments with accuracy
- understand the benefits of the Cooper's Hawk Wine Club and its offerings
- follow departmental checklists and standard operating procedures for opening, mid-shift, or closing
- jump in where needed to help the team
- serve food and drinks with speed and care
- follow legal guidelines for alcohol service
- take initiative to solve problems and support the guest experience
- anticipate the needs of guests and team members
- communicate clearly with the kitchen, hosts, runners, bartenders, and managers
- help the team stay coordinated and focused
- welcome guests with warmth, use guests names, and celebrate milestones
- answer questions and make genuine recommendations
- educate guests on Wine Club perks and invite them to join
- find small ways to delight guests
- share the story of the Wine Club and invite guests to participate
- introduce wine tastings and enhance guest experience
Job Criteria
Experience
No experience required
Job Location
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