Server

Marriott International is a globally recognized hospitality company known for its commitment to delivering exceptional guest experiences and fostering a supportive work environment for its associates. The company operates a diverse portfolio of brands, including the prestigious JW Marriott, which is part of Marriott International's luxury portfolio with more than 100 properties in gateway cities and unique resort destinations around the world. Marriott prides itself on diversity, equal opportunity employment, and creating a workplace where every associate feels valued and celebrated for their unique backgrounds, talents, and experiences. Marriott Hotels aim to elevate the art of hospitality by innovating and maintaining the comfort and familiarity that guests expect from a leading hospitality brand.

The role of Guest Service Expert at JW Marriott in San Antonio, Texas, is a full-time, non-management position focused on creating memorable guest experiences in the food and beverage service area. This position is primarily a day-shift role with a pay rate of $7.25 per hour. Though it involves standing, sitting, and walking for extended periods, the role requires a hands-on approach to assisting guests and managing the dining area efficiently. The Guest Service Expert's responsibilities include setting tables, working closely with the kitchen team, serving guests, and maintaining clean work areas and supplies. This role plays a significant part in ensuring guests enjoy their meals while receiving courteous and professional service, making every transaction an integral part of their overall dining experience.

In addition to the physical demands such as moving objects weighing up to 25 pounds unassisted, the role requires adherence to safety standards, company policies, professional appearance, and effective communication skills. The position is crucial to the smooth operation of the dining service and the overall guest satisfaction within the JW Marriott brand. JW Marriott emphasizes the importance of a positive work culture, training opportunities, development, and recognition, promising associates a unique and fulfilling hospitality career. This position is ideal for individuals who are motivated by guest interaction, enjoy a dynamic work environment, and are seeking to grow within the hospitality industry at a globally respected luxury brand.