Server

Sheraton Hotels & Resorts, a well-established brand within Marriott International, operates as a prominent player in the hospitality industry, known for providing exceptional lodging, dining, and guest services worldwide. With a rich history dating back to 1937, Sheraton has continuously evolved to become a global destination for travelers seeking comfort, style, and a welcoming atmosphere. Committed to inclusivity and diversity, Sheraton fosters an environment where associates' unique backgrounds and talents are celebrated, ensuring everyone feels valued and empowered. The brand is dedicated to being an equal opportunity employer, providing a supportive and safe workplace for all employees without discrimination based on disability, veteran status, or other protected categories. At Sheraton, associates become part of a global community that spans over 400 locations, creating meaningful connections and lasting memories for guests around the world.

The Guest Service Expert position at Sheraton Hotels & Resorts in New Orleans, Louisiana, is a full-time, non-management role focused on elevating the guest experience beyond just providing food and beverages. This position involves being the face of the restaurant, interacting directly with guests to ensure their visit is memorable and enjoyable through attentive service and efficient support. The role requires individuals to perform a variety of tasks including setting tables, communicating effectively with the kitchen staff, serving guests attentively, and maintaining cleanliness in work areas. The Guest Service Expert is essential in creating seamless transactions that integrate hospitality and dining, contributing to an atmosphere where guests feel welcomed and well cared for.

This position demands a hands-on approach with physical activity such as standing, walking, lifting, and bending, ensuring that service is prompt and efficient while ensuring safety and quality standards are maintained. The role compensates at $7.25 per hour, with tip eligibility, reflecting entry-level opportunities in the food and beverage sector. Ideal candidates will have at least six months of restaurant or server experience, open availability for day and evening shifts, and a high school diploma or G.E.D. equivalent. Sheraton values professionalism in uniform, personal appearance, and communication skills as key elements to success in this position. More than simply serving food and drinks, the Guest Service Expert at Sheraton helps craft a unique dining experience, contributing to the brand's longstanding tradition as "The World’s Gathering Place." This career opportunity offers the chance to grow within a supportive and globally recognized hospitality company where diversity, teamwork, and guest satisfaction are priorities.