Job Overview

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Compensation

Hourly
Range $9.75 - $16.25
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Work Schedule

Flexible
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Benefits

flexible schedules
meal discounts
Paid vacation
competitive benefits
Free Telemedicine
Referral Bonus
Perks at work

Job Description

Metro Diner is a renowned restaurant chain celebrated for its warm, welcoming service, familiar faces, and award-winning food. This establishment has built a reputation for delivering simply delicious meals while prioritizing 100% guest satisfaction. At Metro Diner, the workplace culture is not just talked about but actively lived and breathed every day, making it a vibrant and supportive environment for both guests and employees. Known for fostering a family-like atmosphere, Metro Diner encourages team members to consistently provide friendly and responsive service that creates an exceptional dining experience for all guests. With its focus on making guests feel at home and comfortable, Metro Diner has earned loyal patrons who return time and again.

The Server role at Metro Diner is a vital part of this customer-centric approach. Servers are expected to provide friendly, responsive service that enhances the overall dining experience. This role requires a commitment to excellence, ensuring that guests feel welcomed upon arrival and appreciated on departure. Servers must be knowledgeable about the menu items, special events, and Metro Diner merchandise to assist guests effectively. They are responsible for taking food and beverage orders accurately and promptly, handling guests’ questions and complaints with poise and grace, and managing payment transactions efficiently. This customer-facing position demands strong interpersonal and communication skills to work harmoniously with guests, team members, and vendor partners.

Metro Diner offers numerous benefits, including flexible schedules that accommodate various lifestyles, meal discounts for employees and their friends and family, paid vacations after one year of service, and competitive benefits packages also available after one year. Employees gain free access to telemedicine services through First Stop Health, referral bonuses for bringing new team members on board, and discounts through Perks at Work on travel, fitness, auto purchases, event tickets, and more. The company is dedicated to fostering long-term career growth, making it an ideal workplace for individuals seeking a fulfilling career in the hospitality industry. Joining Metro Diner means becoming part of a great team that values collaboration, quality service, and mutual respect.

Job Requirements

  • High school diploma or equivalent
  • Previous server experience preferred
  • Reliable and punctual
  • Ability to stand for extended periods
  • Strong communication skills
  • Ability to work flexible schedules including weekends and holidays
  • Basic math skills for handling payments

Job Qualifications

  • Experience as a server in a fast-paced work environment
  • Strong interpersonal and communication skills
  • Ability to remain calm and thoughtful in stressful situations
  • Knowledgeable about menu items and special events
  • Ability to work effectively as part of a team
  • Passion for customer service and hospitality
  • Commitment to continuous learning and development

Job Duties

  • Provide friendly and responsive service to guests
  • Take food and beverage orders accurately and promptly
  • Communicate calmly and professionally with guests, team members, and vendor partners
  • Handle guest questions and complaints with poise and grace
  • Prepare and present guest checks
  • Accept payments and process credit card or cash transactions
  • Assist in facilitating smooth diner operations as directed

Job Criteria

Experience

No experience required


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