
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $10.00 - $16.75
Benefits
health benefits
employee discount
Paid training
Referral program
weekly pay
Employee perks program
holiday closures
Job Description
PJ Whelihan's Pub + Restaurant in Newtown, PA is a valued part of the PJW Restaurant Group, a company that has thrived for over thirty years by focusing on delivering exceptional guest experiences and fostering a strong community atmosphere. Named in honor of the founder's grandfather, PJ Whelihan's locations each have their own unique vibe, but all maintain a welcoming neighborhood feel that makes them local favorites. Known for an impressive TV package perfect for sports fans, a bustling bar with a wide selection of beers including the signature PJW Copper Lager brewed by Victory Brewing Company, and famous wings that have become a community tradition, PJ Whelihan's offers a lively environment where guests can unwind and enjoy great food and drinks. The establishment prides itself on maintaining a warm and friendly atmosphere that keeps customers coming back time and again.
PJ Whelihan’s is currently hiring servers who will play a key role in maintaining the high standards of hospitality for which the brand is known. The server position is a front-line role reporting directly to the FOH Manager or General Manager and requires individuals who bring charisma, professionalism, and a genuine passion for customer service. Employees in this role are expected to embody the core values of the PJW Restaurant Group by exhibiting a positive attitude, maintaining a polished appearance, staying calm under pressure, and demonstrating confident leadership. With a focus on hospitality and teamwork, servers at PJ Whelihan’s are more than just order takers; they contribute to crafting memorable dining experiences by engaging guests warmly and ensuring their needs are met promptly and attentively.
The responsibilities for servers at PJ Whelihan’s are broad, encompassing welcome and greeting of guests, communicating specials, providing menu recommendations, accurately handling orders using the point-of-sale system, serving food and beverages efficiently, and maintaining cleanliness of the service areas. Servers are also responsible for monitoring guest satisfaction throughout their visit, handling payments accurately, and supporting fellow team members during busy periods to ensure smooth restaurant operations. A readiness to adapt, assist with clearing and resetting tables, and an ability to communicate effectively using the HotSchedules system are vital for success in this role. The work environment is fast-paced and can require standing for extended periods and handling trays weighing up to 20 to 25 pounds. Weekend availability is preferred to help meet peak demand times.
PJ Whelihan's offers competitive pay starting at $2.83 plus tips, and is committed to supporting its employees with a range of benefits including health benefits, paid training, an employee discount, a referral program, weekly pay, an employee perks program, and scheduled holiday closures. This position offers an excellent opportunity for those who are passionate about hospitality, eager to grow within a respected restaurant group, and interested in contributing to a community-focused establishment that values its team members. Joining PJ Whelihan's means becoming part of a company that celebrates employee growth, community ties, and continuous innovation in the dining industry.
PJ Whelihan’s is currently hiring servers who will play a key role in maintaining the high standards of hospitality for which the brand is known. The server position is a front-line role reporting directly to the FOH Manager or General Manager and requires individuals who bring charisma, professionalism, and a genuine passion for customer service. Employees in this role are expected to embody the core values of the PJW Restaurant Group by exhibiting a positive attitude, maintaining a polished appearance, staying calm under pressure, and demonstrating confident leadership. With a focus on hospitality and teamwork, servers at PJ Whelihan’s are more than just order takers; they contribute to crafting memorable dining experiences by engaging guests warmly and ensuring their needs are met promptly and attentively.
The responsibilities for servers at PJ Whelihan’s are broad, encompassing welcome and greeting of guests, communicating specials, providing menu recommendations, accurately handling orders using the point-of-sale system, serving food and beverages efficiently, and maintaining cleanliness of the service areas. Servers are also responsible for monitoring guest satisfaction throughout their visit, handling payments accurately, and supporting fellow team members during busy periods to ensure smooth restaurant operations. A readiness to adapt, assist with clearing and resetting tables, and an ability to communicate effectively using the HotSchedules system are vital for success in this role. The work environment is fast-paced and can require standing for extended periods and handling trays weighing up to 20 to 25 pounds. Weekend availability is preferred to help meet peak demand times.
PJ Whelihan's offers competitive pay starting at $2.83 plus tips, and is committed to supporting its employees with a range of benefits including health benefits, paid training, an employee discount, a referral program, weekly pay, an employee perks program, and scheduled holiday closures. This position offers an excellent opportunity for those who are passionate about hospitality, eager to grow within a respected restaurant group, and interested in contributing to a community-focused establishment that values its team members. Joining PJ Whelihan's means becoming part of a company that celebrates employee growth, community ties, and continuous innovation in the dining industry.
Job Requirements
- High school diploma or equivalent
- Previous serving experience preferred but not required
- Excellent communication and interpersonal skills
- Friendly and charismatic personality
- Ability to maintain composure under pressure
- Responsible and confident in managing duties
- Maintain professional appearance
- Willingness to work flexible hours including weekends
Job Qualifications
- Basic knowledge of dining room and service procedures
- TIPS or RAMP certification before first non-training shift
- Basic math skills and ability to operate POS system
- Ability to stand for long periods up to 5 hours
- Ability to lift and maneuver trays weighing 20 to 25 pounds
- Weekend availability preferred
Job Duties
- Welcome and greet guests
- Inform guests of specials and menu changes
- Make recommendations guests will enjoy
- Answer questions about food, beverages, and services
- Properly ID guests 35 and younger
- Take and enter food and beverage orders
- Deliver food and beverages promptly
- Perform side work at shift start and end
- Maintain clean service areas
- Monitor guest satisfaction and respond promptly
- Prepare final bill, process payments
- Assist fellow servers as needed
- Assist with clearing and resetting tables
- Thank guests and invite them to return
- Fill in to ensure smooth restaurant operations
- Use POS system and HotSchedules for communication and scheduling
- Read messages from management via HotSchedules
Job Criteria
Experience
No experience required
Job Location
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