Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.80
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Benefits

competitive wage
Tips
Set Schedules
Free monthly TriMet pass
free employee parking
Opportunities for career advancement

Job Description

SSP America is a leading operator of food and beverage outlets in travel locations across the globe, specializing in providing exceptional dining experiences in airports, train stations, and other transit points. At Portland International Airport, SSP America's restaurant portfolio includes well-known brands such as Deschutes Brewery, Hopworks Urban Brewery, Juliett, Good Coffee, Oven & Shaker, and more. These establishments are renowned for offering hand-crafted beverages and delicious food in lively, fast-paced environments that attract a diverse clientele of travelers and locals alike.

As a full-time Server with SSP America at Portland International Airport, you will play a crucial role in delivering outstanding guest service while contributing to the smooth operation of the restaurant. Serving at these establishments requires more than just taking orders; you will engage with guests, share your expert knowledge about the products, and create memorable dining experiences. The position demands a high level of professionalism, attentiveness, and the ability to excel in a dynamic setting where efficiency and customer satisfaction are top priorities.

Servers at SSP America are expected to greet guests promptly and cheerfully, take accurate orders, and manage transactions professionally. You will be responsible for processing payments, making change, verifying charges, and handling vouchers correctly. Maintaining restaurant setup and cleanliness to meet health and safety standards is an essential element of the role. Moreover, you must strictly comply with all federal, state, and corporate regulations regarding the responsible service of alcoholic beverages, ensuring that alcohol is not served to minors or intoxicated guests.

This position offers a competitive wage of $16.80 per hour plus tips, a structured schedule with set shifts, and the benefit of either a free monthly TriMet pass or free employee parking. SSP America encourages career development and offers opportunities for advancement for dedicated employees who strive to grow within the company. Weekend availability is required as the airport location experiences high traffic during these peak times.

If you bring at least one year of serving experience and the enthusiasm to provide excellent guest service in a fast-paced environment, SSP America invites you to join their team. By becoming part of SSP America, you not only gain employment with a respected company in the travel food service industry but also become involved with diverse restaurant concepts that emphasize quality, community, and customer satisfaction. The company promotes a culture of inclusivity and equal opportunity, ensuring that all decisions regarding employment are free from bias based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or other protected characteristics. SSP America also provides reasonable accommodations throughout the application and interview process to support all candidates.

Choosing to work with SSP America in Portland International Airport means joining an organization committed to excellence in hospitality and the growth of its employees. Whether you’re suggesting perfect beverage pairings or ensuring every guest leaves with a smile, your work as a Server will be valued and supported. Join SSP America and take your career to new heights with an employer who cares about your success and well-being.

Job Requirements

  • At least one year of serving experience
  • Must have open weekend availability
  • Ability to work full-time with set schedules
  • Reliable and punctual
  • Ability to handle cash transactions accurately
  • Compliance with alcohol service regulations
  • Must be able to perform cleaning tasks as required

Job Qualifications

  • At least one year of serving experience
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Knowledge of food and beverage products
  • Basic math skills for handling transactions
  • Team player mentality
  • Strong attention to detail

Job Duties

  • Greet guests in a timely, courteous, and friendly manner
  • Input orders into register at the point of sale and create a check for each guest
  • Receive cash from guests, make any change needed, verify validity of charges, record charges, and ensure vouchers are properly executed
  • Maintain proper and adequate set-up of restaurant at all times
  • Adhere to all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests at all times
  • Perform general cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards
  • Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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