Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
closed on Thanksgiving and Christmas
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a well-established upscale restaurant brand renowned for its innovative scratch kitchen approach and dedication to providing exceptional dining experiences. As a leader in the restaurant industry, P.F. Chang's combines authentic Asian cuisine with a warm and inviting atmosphere, making it a popular destination for guests seeking high-quality food and outstanding service. The company prides itself on fostering a positive work environment where team members feel valued, respected, and empowered to grow within their careers. P.F. Chang's offers both full-time and part-time positions, providing flexibility and opportunities for individuals looking to advance in the food and beverage service industry. Competitive pay is offered, with additional benefits available based on hours worked and eligibility criteria.

The role of a dine-in Food and Beverage Server at P.F. Chang's is vital to the restaurant's mission of delivering exceptional hospitality. Servers are the core representatives of the scratch kitchen restaurant, responsible for creating personalized guest experiences through attentive and friendly service. This position requires a keen understanding of the restaurant menu, as servers assist guests in selecting dishes and beverages while addressing any questions or special requests. Servers are also responsible for guiding guests throughout their dining journey, from taking and placing orders to serving food and drinks and processing payments efficiently and accurately. Additionally, a strong knowledge of the restaurant's seating layout and server areas is essential for providing timely and seamless service.

This role does not require prior experience as P.F. Chang's provides comprehensive paid on-the-job training to help new team members develop the necessary skills. The restaurant emphasizes a culture of promotion from within, offering ample opportunities for career growth. Beyond the core functions of serving guests, this position demands excellent customer service skills, professionalism, the ability to multitask in a bustling environment, and adherence to sanitation and safety protocols. P.F. Chang's commitment to its employees is reflected in its flexible scheduling options, employee referral programs, exclusive discounts, and closure on major holidays such as Thanksgiving and Christmas at most locations. Qualifying team members can also benefit from 401(k) retirement plans and medical, dental, and vision insurance. This comprehensive work environment makes P.F. Chang's an excellent place for individuals passionate about the food service industry and dedicated to celebrating life, family, and food.

Job Requirements

  • Previous experience is not required - we will train you!
  • Excellent customer service skills and etiquette.
  • Ability to execute proper sanitation practices and safety procedures.
  • Must meet state minimum age for serving alcoholic beverages.
  • Have a current Food Handler's Card where applicable, or we will help you obtain.
  • Ability to multi-task in a fast-paced, team-work environment.

Job Qualifications

  • Excellent customer service skills and etiquette.
  • Ability to execute proper sanitation practices and safety procedures.
  • Must meet state minimum age for serving alcoholic beverages.
  • Have a current Food Handler's Card where applicable, or willingness to obtain one.
  • Ability to multi-task in a fast-paced, team-work environment.

Job Duties

  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations.
  • Understands the restaurant menu to engage guests on choosing menu items and able to answer guest's questions.
  • Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments.
  • Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.

Job Criteria

Experience

No experience required


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