Job Overview

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Compensation

Hourly
Range $2.13 - $3.63
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401K contribution
Life insurance
Learning and Development Programs
Mobility and Advancement Opportunities
Pet insurance
employee discount

Job Description

Atlas Restaurant Group is a prominent restaurant company recognized for delivering exceptional dining experiences throughout its establishments. With a strong presence in Baltimore and the surrounding regions, Atlas Restaurant Group is one of the fastest-growing companies in the area, focusing on hospitality, quality food, and memorable customer service. The group operates multiple restaurant properties that emphasize a team-oriented culture, professional development, and career growth for employees. Furthermore, it is committed to fostering an engaging work environment and values clear communication and high standards of professionalism. Their establishments serve a variety of menus and drinks, frequently including options for craft cocktails and fine wines, aligning with their passion for tableside service and elevated dining experiences.

The role of a Server at Atlas Restaurant Group is pivotal to the success of their dining services. This position involves creating an uncompromising, welcoming dining experience for guests throughout their visit. Servers are expected to demonstrate genuine hospitality by attentively answering menu questions, making personalized food and beverage recommendations, and efficiently communicating orders to the kitchen. Precision in handling cash, credit, and debit transactions is essential to ensure guest satisfaction. Beyond service, servers maintain cleanliness and organization of their workstations and perform regular cleaning duties to uphold high sanitation standards. This role demands strong multitasking abilities and a team-oriented mindset, requiring individuals to work efficiently under pressure in a fast-paced environment while maintaining exemplary customer service.

Employment with Atlas Restaurant Group as a Server includes varied shifts, frequently requiring availability during nights, weekends, and holidays, supporting a flexible work schedule. Compensation varies by state, with hourly wages supplemented by tips, reflecting the standard practices within the restaurant industry. Compensation rates include $3.63 per hour plus tips in Maryland, $2.23 plus tips in Delaware, $2.83 plus tips in Pennsylvania, $9.98 plus tips in Florida, and $2.13 plus tips in Texas. These wages are designed to align with state regulations and ensure competitive earnings for team members. The company also offers an array of benefits for full-time employees, including health, dental and vision insurance, a 401k contribution, fully paid life and AD&D insurance, learning and development programs, mobility and advancement opportunities, pet insurance, and discounts at Atlas properties. Part-time employees may also access some of these benefits such as 401k contributions, life insurance, learning programs, advancement opportunities, and discounts.

Working as a Server at Atlas Restaurant Group requires a minimum of two years of experience in the restaurant industry and a high school diploma or equivalent. The role suits candidates with a strong food and beverage knowledge base, a passion for tableside service, and an appreciation for wine and specialty cocktails. Individuals must meet minimum legal age requirements to serve alcohol and possess or be able to obtain a food handler's certification depending on local regulations. Effective communication skills and basic English proficiency are highly preferred, alongside problem-solving abilities and the capacity to work collaboratively with team members. Physical requirements include the ability to stand, walk, and lift up to 50 pounds occasionally, as well as perform various tasks under fast-paced conditions. The company fosters a supportive environment encouraging personal accountability, teamwork, emotional intelligence, and respectful feedback, creating a conducive atmosphere for professional growth and success.

Job Requirements

  • Ability to work efficiently under pressure in a fast-paced environment
  • strong organizational skills with the ability to multitask
  • basic understanding of cleanliness and sanitation standards
  • excellent customer service skills with a polite and attentive demeanor
  • flexibility to work varied shifts including nights, weekends, and holidays
  • able to work in a team serving environment
  • may require a food handler's certification depending on local regulations
  • meets state minimum age (18) to serve alcohol
  • must have a valid form of identification
  • must have math skills to add, subtract, multiply, and divide using whole numbers, fractions, and decimals
  • ability to calculate discounts and tips
  • ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
  • ability to learn and utilize Toast POS and Restaurant365 systems
  • must have the ability to use common sense to understand and carry out written and oral instructions
  • must have the ability to creatively solve problems using experience and an outside-the-box mindset
  • must have sufficient physical mobility or agility to respond quickly to emergencies
  • able to stand, walk, reach, handle objects, talk and hear
  • able to stoop, kneel, crouch, crawl and occasionally lift or carry up to 50 pounds

Job Qualifications

  • At least 2 years of experience in restaurant industry
  • high school diploma or equivalent
  • knowledge and passion for tableside service, wine, and craft cocktails
  • basic knowledge of English
  • ability to read, understand and follow both verbal and written company directives and initiatives
  • knowledge and understanding of government policies and regulations
  • ability to effectively answer questions and speak before groups of managers, clients, customers, and the public at restaurant locations

Job Duties

  • Answer questions about the menu, sell the restaurant's food and drinks, and communicate orders with the kitchen
  • stay guest focused and sustain an excellent guest experience
  • possess strong food and beverage knowledge
  • keep all working stations clean, organized and properly stocked
  • perform daily and weekly cleaning duties
  • handle cash, credit, and debit card transactions ensuring charges are accurate and return correct change to guests
  • assess customers' needs and preferences and make recommendations

Job Criteria

Experience

No experience required


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