Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

hotel discounts
Food and beverage discounts
Learning and development opportunities
recognition programs
wellness programs
supportive management
teamwork environment

Job Description

Marriott International is a leading global hospitality company known for its commitment to exceptional guest experiences and employee satisfaction. With a vast portfolio of brands, Marriott Hotels operates more than 100 luxurious properties worldwide, providing guests with high-quality accommodations, fine dining, and memorable service. One of its luxury collections, JW Marriott, focuses on holistic well-being and offers employees opportunities for growth, development, and recognition while fostering a supportive and diverse community. Marriott values the fusion of cultures, talents, and experiences from its associates and strives to create a welcoming environment where diversity is celebrated.

The current opportunity is a full-time, non-management Food and Beverage position located at 2121 S Prairie Ave, Chicago, Illinois. This role provides an hourly wage of $13.63 and is eligible for tips. The position plays a vital role in ensuring guests enjoy an outstanding dining experience by delivering attentive and friendly service. This role demands a positive attitude, strong teamwork orientation, and excellent conversational skills. Candidates should be prepared for flexible shifts, including weekends and holidays, and the ability to move and lift up to 25 pounds. Responsibilities include greeting guests, serving food and beverages, providing menu recommendations, handling transactions via MICROS, and maintaining table cleanliness and supply levels. Marriott International supports employee growth with various benefits such as hotel discounts, wellness programs, development opportunities, and recognition initiatives.

Working at JW Marriott means joining a community that prioritizes employee happiness believing it translates into guest satisfaction. Employees are supported with training and certification, offering pathways to explore various career options within the hospitality industry. Marriott’s global presence and dedication to hospitality excellence provide a chance to connect with people from diverse backgrounds. The employer values a professional appearance and the ability to maintain high-quality service standards consistently. Overall, this role offers an excellent platform for individuals passionate about food and beverage service to advance their career in a renowned luxury hotel environment.

Job Requirements

  • high school diploma or equivalent
  • at least 1 year of related work experience
  • good conversational skills
  • positive attitude and outgoing personality
  • ability to move and lift up to 25 pounds
  • ability to stand, sit, or walk for prolonged periods
  • maintain a professional appearance with a clean uniform
  • willingness to complete safety training and certification prior to employment

Job Qualifications

  • high school diploma or equivalent
  • at least 1 year of related work experience
  • good conversational skills
  • positive attitude and outgoing personality
  • previous experience as a waiter considered an advantage

Job Duties

  • greet guests and attend tables promptly
  • serve food and beverages to guests and provide recommendations when needed
  • share menu knowledge to assist guests with questions and special requests
  • accurately and timely enter transactions using the MICROS system
  • approach guests to ensure satisfaction with each dish and beverage
  • clean tables, complete closing duties, and restock dishes and other supplies

Job Criteria

Experience

No experience required


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