Server

Big River Restaurants owns and operates 38 Applebee's restaurants in the Greater Saint Louis and Louisiana areas. As a prominent franchisee of Applebee's, Big River Restaurants is dedicated to creating an exceptional dining experience for guests while fostering a work environment that encourages growth, respect, and a passion for excellence. Applebee's, known for its casual dining atmosphere, focuses on providing high-quality food and drinks, alongside welcoming and attentive service. The company promotes a culture built on five core values: passion, integrity, connect, respect, and own it. These values guide every aspect of their operations and reflect their commitment to both customers and employees.

Big River Restaurants embraces an inclusive and supportive workplace culture where associates' contributions are recognized and celebrated. Their philosophy is to encourage personal and professional development, understanding that investing in their team leads to overall success. This approach creates a friendly and upbeat atmosphere that makes Applebee's more than just a place to work, but a place to build a career.

The Server role at Applebee's under Big River Restaurants is vital in providing guests with an enjoyable dining experience. Servers are responsible for delivering food and beverages promptly and courteously while following Applebee's Ten Basic Service Steps. They serve as the face of the restaurant, greeting guests warmly, answering questions about menu items, offering suggestions, and accommodating various guest needs. Communication skills and attentiveness are critical, as servers interact verbally with customers to create a positive environment.

Using a point-of-sale computerized register system, servers relay customer orders to the kitchen and service bar, ensuring accuracy and timely delivery. Additionally, they participate in clearing and resetting tables and maintaining cleanliness throughout the dining area, including wiping down tables, table legs, booth seats, and picking up debris. Physical stamina and mobility are important, as the role involves transporting plates, glasses, and baskets frequently during a shift.

This position demands excellent reading, writing, basic math, and verbal communication skills to handle orders, transactions, and customer interactions effectively. The company values flexibility, encouraging schedules tailored to employees’ needs, making it an appealing option for anyone seeking a role that balances work and personal life.

Applebee's servers also enjoy a comprehensive benefits package that includes health care insurance, disability insurance, life insurance, 401k savings plans, flexible compensation, and paid leave. These benefits support employees' health, financial security, and overall happiness. The company is committed to providing opportunities for advancement within the organization, making this an excellent stepping stone for individuals interested in building a long-term career in the hospitality and food service industry.

In summary, working as a server at Applebee's under Big River Restaurants offers a stimulating and rewarding opportunity for those who thrive in a social, fast-paced environment. The role is designed to maximize customer satisfaction while promoting team collaboration and professional growth. With its strong emphasis on core values and employee well-being, Applebee's offers not just a job but a pathway to success in the service industry.