Server

Knife Italian Steak is a prominent establishment located at 4150 N MacArthur Blvd, Irving, Texas. This renowned restaurant is part of the vibrant food and beverage industry, known for its authentic and high-quality Italian steak cuisine. The location offers a dynamic and inviting atmosphere where guests can enjoy exceptional dining experiences. As part of the broader hospitality sector, Knife Italian Steak exemplifies dedication to service excellence, quality culinary offerings, and a welcoming environment for all patrons. It is a full-time, non-management position with day shifts preferred and tip eligibility, which provides an engaging opportunity for professionals seeking a rewarding role in a prestigious dining setting.

The role of a Guest Service Expert at Knife Italian Steak is more than just serving food; it is integral to creating memorable and unique experiences for guests beyond the realms of food and beverage. This position involves taking initiative to deliver a variety of services designed to enhance guest satisfaction. Responsibilities include setting tables, liaising with the kitchen, interacting with and serving guests, and maintaining cleanliness in work and storage areas. Experts in guest service ensure that every transaction becomes part of the overall guest experience.

While the job requires adhering to strict company guidelines and procedures to ensure safety, quality, and professionalism, it also necessitates a high level of physical activity. The employees will be actively moving—standing, sitting, walking for extended periods, and navigating uneven or slippery surfaces. Reading and verifying menu information is part of the daily routine, along with performing tasks that involve lifting, carrying, pushing, and placing objects under 50 pounds without assistance. The job also demands flexibility to reach high places, bend knees, twist, stretch, and stoop. Being proficient and reliable in performing these tasks not only guarantees guest satisfaction but also contributes to the smooth operation of the establishment.

The ideal candidate will possess at least a high school diploma or GED and less than one year of related work experience. Although supervisory experience is not required, a strong commitment to customer service and an eagerness to learn and grow within the hospitality industry are crucial. No licenses or certifications are necessary, encouraging aspiring hospitality professionals to build their career through hands-on experience.

At Knife Italian Steak, belonging to the illustrious Marriott International family, there is a firm commitment to equal opportunities, inclusivity, and accessibility in the workplace. Diversity is embraced and celebrated, recognizing that the fusion of cultures, talents, and experiences among team members is a significant strength. The company promises to foster an environment free from discrimination on any protected grounds, promoting a respectful and supportive work culture.

Being part of The Ritz-Carlton brand under Marriott International means becoming a member of a globally recognized luxury hospitality leader. The team is driven by "The Gold Standards" which include employee promises, credos, and service values that encourage kindness, creativity, and compassion in daily work. Joining this team provides not only a platform to perform your best work but also an opportunity to take pride in your achievements and professional development. This role is perfect for individuals seeking to join an extraordinary global community, contribute to exceptional guest experiences, and grow into the best version of themselves within the hospitality industry.