Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $10.25 - $17.25
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Work Schedule

Flexible
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
401k Retirement Plan
Paid Time Off
Employee Stock Purchase Program
Referral Bonus
flexible schedules
Employee Discounts

Job Description

Red Robin Gourmet Burgers and Brews is a highly recognized full-service restaurant chain known for its laid-back atmosphere, unique quirky vibe, and a passion for serving up burgers that go beyond the ordinary. This chain has established itself as a go-to destination for guests looking for fun, connection, and a memorable dining experience. With its strong commitment to hospitality, Red Robin emphasizes a culture of inclusivity, welcoming both similarities and differences among its team members and guests alike. The restaurant prides itself on its world-famous steak fries, bottomless generosity, and a mission to make every visit fresh, fun, and memorable. This makes Red Robin more than just a burger restaurant - it is a community where everyone feels a sense of belonging and excitement.

The company operates a high-volume full-service dining concept that offers not only great food but vast opportunities for career growth within the organization. Many current managers started as hourly team members, reflecting Red Robin's commitment to internal promotion and employee development. The restaurant fosters a dynamic work environment filled with energetic and passionate team members who bring their unique personalities to the table. The team works together to create a fantastic guest experience by prioritizing enthusiasm, excellent service, and fun. Red Robin believes in celebrating individuality, creativity, and unbridled hospitality, which all contribute to the vibrant culture within its restaurants.

The Server role at Red Robin is an integral part of the Front of House service team. Servers are responsible for delivering outstanding customer service by taking guest orders using handheld technology, serving food and beverages promptly and accurately, and creating a fun and satisfying dining experience for all guests. This role requires excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. Servers have the opportunity to earn great tips in addition to their base pay, which ranges from $2.13 per hour plus tips. This role offers employees flexible scheduling options designed to accommodate various lifestyle needs. Employees also enjoy generous discounts on Red Robin food - 50% for themselves and 25% for their families.

Red Robin places a strong emphasis on employee well-being and offers a comprehensive range of benefits. These include health, vision, dental, accident, critical illness, and hospital indemnity coverage for employees aged 18 and over. The company also provides a 401k retirement plan with a company match of up to 4% of pay for employees 21 years and older who meet the eligibility criteria. Paid time off accrues based on hours worked for employees who work 35 or more hours weekly and have been with the company for more than a year. Additional compensation opportunities include referral bonuses for bringing new team members to Red Robin and employee stock purchase programs available after one or more years of service for those working over 20 hours per week.

Overall, being a Server at Red Robin means joining a community that values fun, generosity, teamwork, and career growth. This is a great opportunity for individuals passionate about hospitality who want more than just a job — they want a vibrant, rewarding career path in an exciting and welcoming environment. Red Robin's ongoing application window means that interested candidates can apply any time to become part of this inviting and dynamic company where every team member is encouraged to make a difference and create memorable moments for guests.

Job Requirements

  • must be 18 or older
  • eligible to work in the country
  • availability to work flexible schedules
  • able to handle multiple tasks efficiently
  • must have excellent customer service skills
  • ability to use handheld ordering technology
  • willing to work weekends and holidays

Job Qualifications

  • high school diploma or equivalent preferred
  • previous customer service or serving experience is a plus
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • friendly and positive attitude
  • basic math skills for handling payments
  • ability to stand and move for extended periods

Job Duties

  • take orders using handheld technology
  • serve food and drinks in a timely and accurate manner
  • provide excellent customer service to guests
  • create a fun and satisfying dining experience
  • work collaboratively with team members
  • handle guest inquiries and resolve issues effectively
  • promote a welcoming and positive atmosphere

Job Criteria

Experience

No experience required


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