
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $25.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
Corporate Management Group is a leading hospitality company dedicated to delivering exceptional dining experiences through a family-oriented and value-driven approach. Situated in North Olmsted, Ohio, this organization excels in creating a warm and welcoming environment where both guests and employees thrive. Known for its commitment to high standards of customer service and operational excellence, Corporate Management Group operates in the food service industry, focusing on providing a friendly, efficient, and memorable dining experience. The company believes in fostering a culture of respect, passion, and integrity, which has cemented its reputation as a preferred employer in the hospitality market. They emphasize values such as love and service, discipline, loyalty, and a relentless drive to do what is necessary to succeed, all while maintaining a positive and inclusive workplace. Corporate Management Group specifically prioritizes a strong team culture and encourages employees to leave things better than they found them, reinforcing long-term success and satisfaction for both staff and customers. The employment offered is full-time, with shifts available throughout the day, afternoon, and night to accommodate various schedules. Pay ranges between $20 and $25 per hour, reflecting the company’s commitment to offering competitive wages that attract and retain dedicated hospitality professionals. The Server position is critical to the organization’s front of house operations. The role involves providing timely and courteous service by taking and delivering food and beverage orders accurately to customers, ensuring that every guest receives attentive and professional assistance that meets their expectations. Servers are expected to maintain a high level of personal hygiene and proper uniform compliance, which aligns with the company’s intent to uphold a polished and professional image. Additionally, thorough completion of side work and cleaning duties ensures the smooth flow of the dining room and contributes to the overall customer experience. Successful candidates must possess a positive attitude, the ability to work efficiently under pressure alongside bussers, cooks, and other team members, and prior experience in a fast-paced customer service environment is highly preferred. The job demands an individual who can multi-task, demonstrate empathy, and handle customer complaints with courtesy and calmness, escalating issues to supervisors when necessary. Physical capability to lift moderate weights up to 50 pounds occasionally is also required due to the physical nature of the role. Corporate Management Group’s approach to hospitality is built on a foundation of mutual respect and proactive teamwork, making this Server role an excellent opportunity for those passionate about delivering excellent service and growing their career in hospitality.
Job Requirements
- Must be at least 19 years of age upon date of hire
- ability to lift 30 lb regularly and 50 lb occasionally
- able to stand and walk for extended periods
- high school diploma or equivalent preferred
- authorization to work in the United States
- good personal hygiene and proper uniform compliance
- availability to work multiple shifts including day, afternoon, and night shifts
Job Qualifications
- Previous work experience involving customer service in a fast-paced environment
- positive attitude
- ability to work well under pressure
- excellent communication skills
- basic math skills for handling orders and payments
- familiarity with food service etiquette and protocols
- understanding of health and safety standards in food service
Job Duties
- Report to work as scheduled, on time, well-groomed, and dressed in proper uniform
- greet, seat, and serve guests in a prompt, friendly, professional way
- know all abbreviations of food items
- be familiar with specials prior to starting the shift
- take food and drink orders promptly and accurately
- pick up orders in a window and deliver completed meals to correct customers in a timely manner
- check back with customers to ensure satisfaction with food and service, refill drinks, and take any additional orders
- ring up bills and deliver to customers
- check out customers at the cash register
- handle customer complaints in a calm, courteous manner
- inform supervisor of any customer complaints or suggestions
- restock service areas
- keep service areas clean and complete all assigned cleaning tasks
- advise lead line server of any personnel situations or policy violations having an adverse effect on restaurant operating performance
- must be at least 19 years of age upon date of hire
Job Criteria
Experience
No experience required
Job Location
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