Job Overview

briefcase

Employment Type

Full-time
diamond

Benefits

Hotel Room Discounts
Gift shop discounts
Food and beverage discounts
Learning and development opportunities
recognition programs
wellness programs
supportive management
Team spirit among colleagues

Job Description

JW Marriott is a distinguished brand within Marriott International's luxury portfolio, consisting of over 100 stunning hotels situated in some of the world's most sought-after cities and resort locations. Renowned globally for exceptional hospitality and an unwavering commitment to guest satisfaction, JW Marriott epitomizes luxury, comfort, and world-class service. The brand fosters a culture where employees are valued as the heart of the company because their happiness directly translates to outstanding guest experiences. JW Marriott associates are known for their confidence, innovation, authenticity, and intuition, all while carrying forward the legacy of the company's founder, J. Willard Marriott. Working at JW Marriott offers an unparalleled work environment where individuals become part of a diverse global community and experience genuine camaraderie with colleagues. The company is dedicated to employee growth through opportunities for training, development, recognition, and fostering a passion-driven work atmosphere focused on holistic well-being. The exceptional care provided to guests begins with the company's commitment to treating employees with respect and consideration, known as The JW Treatment™. Joining JW Marriott means joining a globally recognized brand under Marriott International, where you can perform at your best, fulfill your purpose, be part of an incredible global team, and become the best version of yourself.

This full-time, non-management Food and Beverage role based at 800 Washington Ave, Saint Louis, Missouri, focuses on the Evening Shift preference. The position involves engaging directly with guests, providing exemplary service in the restaurant setting. The candidate will be responsible for welcoming guests, serving food and beverages, maintaining knowledge of the menu to assist with recommendations, and ensuring each guest has an unforgettable dining experience. Their friendly demeanor and positive attitude will contribute heavily to why guests repeatedly choose this location. Essential tasks also include operating the MICROS system for transaction processing, attending to guest satisfaction by checking in on the dishes served, and performing closing duties such as table cleaning and restocking supplies. This role requires physical stamina, including the ability to lift up to 25 pounds and stand or walk for extended periods while maintaining a professional appearance with a clean uniform. Before starting employment, the candidate must complete required safety training and certification. This opportunity encourages individuals passionate about food and beverages and those who enjoy creating welcoming experiences for guests to join a dynamic team with diverse employment paths and potential growth in the hospitality industry. The role is ideally suited for candidates with at least one year of relevant work experience, excellent conversational skills, teamwork orientation, and a positive, outgoing personality. Although supervisory experience is not required, previous experience as a server is considered a significant advantage. The company promotes a diverse and inclusive workplace where all employees feel welcomed, recognized for their diverse backgrounds, and provided equal employment opportunities without discrimination based on disability, veteran status, or other protected characteristics. JW Marriott assures a promising career in hospitality with access to supportive programs such as employee discounts, wellness initiatives, recognition programs, and development opportunities, all contributing to a balanced and rewarding professional life.

Job Requirements

  • Ability to move and lift up to 25 pounds
  • Ability to stand, sit, or walk for extended periods
  • Maintain a professional appearance with a clean uniform
  • Completion of safety training and certification prior to employment

Job Qualifications

  • High school diploma or equivalent such as GED
  • Minimum one year of relevant work experience
  • Previous experience as a waiter server preferred
  • Good conversational skills and team orientation
  • Positive attitude and extroverted personality

Job Duties

  • Welcome guests and attend to tables promptly
  • Serve food and beverages to guests and provide recommendations as needed
  • Share menu knowledge to assist guests with questions and special requests
  • Accurately and timely record transactions in the MICROS system
  • Approach guests to ensure satisfaction with each dish and beverage
  • Clean tables, complete closing tasks, and replenish dishware and supplies

Job Criteria

Experience

No experience required


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