Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.25 - $17.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
closed on Thanksgiving and Christmas
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a globally recognized restaurant brand known for its high-quality Asian cuisine and exceptional dining experiences. Established with a commitment to serving innovative dishes crafted with fresh ingredients, P.F. Chang's blends traditional flavors with a modern twist to delight its guests. As a scratch kitchen restaurant, each dish is prepared from the freshest ingredients, ensuring a unique and memorable meal every time. The company prides itself on fostering a supportive and dynamic work environment where employees can grow and thrive. With numerous locations across the country, P.F. Chang's offers a welcoming atmosphere that emphasizes teamwork, respect, and commitment to guest satisfaction. They provide competitive pay structures along with opportunities for career advancement, making it an attractive workplace for those passionate about hospitality and food service.

The role of a dine-in Food and Beverage Server, including positions as Waitress or Waiter, is crucial to the success of P.F. Chang's restaurant operations. These core team members are the face of the restaurant, responsible for delivering excellent customer service and an exceptional guest experience from the moment patrons enter until their departure. Servers are expected to embody the hospitality values of P.F. Chang's by anticipating guest needs, offering informed menu guidance, and efficiently handling food and beverage orders. The position offers both full-time and part-time hours and includes a pay rate starting at $5.50 per hour plus tips, with wages varying based on experience. This job provides an excellent opportunity for individuals to enter the hospitality industry owing to the company’s on-the-job paid training, supporting even those with no prior experience.

Servers at P.F. Chang's must demonstrate excellent communication skills and the ability to work effectively in a fast-paced team environment. Understanding the restaurant layout and seating arrangements is critical to ensuring that food and beverages are delivered promptly and accurately. Additionally, servers play a role in maintaining high standards of sanitation and safety. P.F. Chang's emphasizes employee growth, offering opportunities for advancement and encouraging promotion from within. Benefits such as flexible scheduling, discounted meals, exclusive team member discounts, and paid sick leave for qualifying employees enhance the overall work experience. P.F. Chang's is also closed on Thanksgiving and Christmas at most locations, reflecting its commitment to work-life balance.

This role is ideal for individuals who are enthusiastic about hospitality, customer service, and delivering memorable dining experiences in a team-oriented environment. The company supports all employees in gaining necessary certifications like the Food Handler's Card and maintains compliance with age restrictions on serving alcoholic beverages. With its strong values centered around celebrating life, family, and food, P.F. Chang's offers more than just a job—it offers a career path with purpose and fulfillment.

Job Requirements

  • Previous experience is not required - we will train you!
  • excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • must meet state minimum age for serving alcoholic beverages
  • have a current Food Handler's Card where applicable, or we will help you obtain
  • ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • ability to multi-task in a fast-paced, team-work environment
  • meet state minimum age for serving alcoholic beverages
  • possess a current Food Handler's Card where applicable or willingness to obtain
  • strong communication and interpersonal skills

Job Duties

  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations
  • understands the restaurant menu to engage guests on choosing menu items and able to answer guest's questions
  • guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant

Job Criteria

Experience

No experience required


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