Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $4.65
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program

Job Description

HMSHost is a leading global hospitality company specializing in food and beverage services, primarily operating in travel venues such as airports, highway travel plazas, and other locations where travelers gather. With a robust presence in multiple countries, HMSHost is dedicated to delivering high-quality, customer-centric dining experiences that cater to the needs of busy travelers. The company prides itself on the size, resources, and opportunities it provides to empower its employees and foster career growth. HMSHost believes that its success hinges on earning the trust and loyalty of its employees by offering a supportive and inclusive workplace where team members can thrive and feel a strong sense of belonging. The company’s culture emphasizes pride in work, enjoyment, financial rewards, and significant opportunities for career advancement, making it more than just a food and beverage employer — it’s an ambassador role that helps travelers feel good while on the move.

HMSHost currently has an opening for a Server II position, which is a non-exempt role typically reporting to store managers or general managers, depending on location. The Server II position is vital as it involves direct interaction with guests, responsible for taking and delivering food and beverage orders efficiently, ensuring that service quality meets the company’s high standards, and coordinating with kitchen staff to maintain timely delivery. This role requires a strong commitment to customer satisfaction and service excellence, as the server represents the face of HMSHost to guests. Among the responsibilities are checking guest needs, maintaining table cleanliness, managing payment transactions, adhering to company policies on service and cash handling, and supporting overall restaurant operations.

This position is ideal for individuals with prior serving experience, especially those who have worked in fast-paced or high-volume dining environments. HMSHost values employees who can demonstrate a friendly, enthusiastic, and outgoing personality while interacting with guests and coworkers. Additionally, physical demands of the role include the ability to lift or move up to 20 pounds, walk, bend, twist, and stand for extended periods. Communication skills also play a critical part in ensuring policy comprehension and customer engagement.

Compensation for this role starts at $4.65 per hour, complemented by a competitive benefits package. HMSHost offers comprehensive health, dental, and vision insurance, paid time off including vacation and sick leave, holiday pay, and meal and transportation benefits. Other perks include a 401(k) retirement plan with company matching contributions, company-paid life insurance, tuition reimbursement, employee assistance programs, career growth and training opportunities, and a referral bonus program. These benefits demonstrate HMSHost’s commitment to the well-being and professional development of its employees. The company is also an equal opportunity employer, promoting a drug-free workplace and a culture of diversity, inclusiveness, and respect for all protected characteristics.

Working at HMSHost is more than a job—it is an opportunity to join a respected hospitality family that values every individual’s contributions and supports personal and professional achievements. If you are looking to build a career in hospitality and enjoy working in an environment that values customer service and team spirit, HMSHost welcomes your application.

Job Requirements

  • Must meet state minimum age for serving alcoholic beverages
  • Requires at least 6 months of closely related serving experience
  • Experience in a high volume or fast casual dining environment preferred
  • Demonstrates ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • Ability to lift and/or move up to 20 lbs
  • Ability to walk, bend, twist and stand to perform normal job functions
  • Ability to speak, read and comprehend instructions, short correspondence and policy documents and converse comfortably with customers

Job Qualifications

  • Must have at least 6 months of closely related serving experience
  • Experience in a high volume or fast casual dining restaurant environment preferred
  • Ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • Ability to lift and/or move up to 20 lbs
  • Ability to walk, bend, twist, and stand to perform normal job functions
  • Ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers

Job Duties

  • Takes food and beverage orders
  • places the orders
  • delivers orders
  • checks back after delivery of food to ensure guest satisfaction
  • observes guests to respond to any additional needs
  • Maintains table appearance by pre-bussing
  • checks drink levels
  • removes clutter and provides adequate napkins
  • Presents check for payment and provides change as needed
  • Follows HMSHost customer service, adult beverage and cash handling policies and procedures
  • Keeps station clean
  • sets up and takes down station tables appropriately

Job Criteria

Experience

Mid Level (3-7 years)


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