Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $10.25 - $17.00
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Work Schedule

Flexible
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Benefits

Flexible work schedules
Food discount
Referral Bonus
Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan

Job Description

Red Robin Gourmet Burgers and Brews is a popular full-service restaurant chain known for its casual and laid-back atmosphere, along with a uniquely quirky vibe that makes dining an enjoyable and memorable experience. Specializing in savory gourmet burgers, world-famous steak fries, and a broad menu designed to satisfy a diverse range of tastes, Red Robin has built a strong reputation for providing friendly and energetic service to its guests. The company is also recognized for fostering a welcoming culture that values both similarities and differences among its team members, ensuring that everyone feels a sense of belonging. With locations across the country, Red Robin operates as a high-volume restaurant concept dedicated to delivering fresh ingredients, fun interactions, and memorable moments in every visit. The establishment encourages career growth, with many of its management team having started as hourly team members, underscoring the potential for advancement within the company.

The Server role at Red Robin is an important part of the Front of House team, responsible for enhancing the dining experience for guests by providing excellent customer service. Servers use handheld technology to take accurate orders and ensure food and beverages are delivered promptly. This position requires a passion for hospitality, enthusiasm, and the ability to create a fun and satisfying dining atmosphere. Servers also have the chance to earn additional income through tips on top of their base hourly wage, which currently ranges from $2.13 per hour plus tips. The role is available to individuals aged 18 years and older.

This opportunity offers flexible work schedules to accommodate various availability needs, making it suitable for students, part-time workers, or anyone seeking a dynamic work environment. Employees enjoy a 50% discount on Red Robin food for themselves and a 25% discount for their families. Additionally, referral bonuses are available for bringing new team members, further incentivizing engagement within the workforce. Red Robin provides comprehensive benefits to eligible employees, including health, vision, and dental insurance, accident and hospital indemnity coverage, and critical illness insurance. There is also a 401(k) retirement plan with company match, paid time off accrual, and an employee stock purchase program after meeting service requirements. This role represents a great entry point for those looking to build a career in the hospitality industry with a company that values unbridled energy, magnetic personalities, and a commitment to excellent customer experiences.

Job Requirements

  • Must be 18 or older
  • Ability to stand and walk for long periods
  • Must have a positive attitude and team spirit
  • Ability to communicate clearly with guests and team members
  • Available to work flexible schedules including evenings, weekends, and holidays
  • Must be able to handle multiple tasks simultaneously
  • Basic math skills for handling payments

Job Qualifications

  • Minimum age of 18 years
  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Strong communication skills
  • Ability to use handheld ordering technology
  • Previous experience in a restaurant setting preferred
  • Ability to work flexible hours including nights and weekends

Job Duties

  • Take orders using handheld technology
  • Serve food and drinks in a timely and accurate manner
  • Provide friendly and attentive customer service to enhance guest experience
  • Maintain cleanliness and organization of dining areas
  • Handle customer inquiries and requests professionally
  • Collaborate with kitchen and bar staff to ensure smooth service flow
  • Process payments and handle cash transactions accurately

Job Criteria

Experience

No experience required


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