Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $26.62
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Service charge tips
Training opportunities

Job Description

Residence Inn by Marriott is a part of Marriott International, a globally recognized leader in the hospitality industry, known for its commitment to exceptional guest experiences and diverse portfolio of brands. Marriott International prides itself on creating inclusive environments where diversity, equity, and inclusion are at the forefront. The company is dedicated to providing equal employment opportunities and fostering a workplace culture that celebrates varied backgrounds, talents, and experiences. At Residence Inn, guests enjoy extended stays with spacious suites featuring fully equipped kitchens and modern home-like amenities, offering comfort and convenience for both business and leisure travelers.

This particular position is for a Guest Service Expert at the Residence Inn located at 900 Bayfront Ct, San Diego, California. The role is part-time and non-management, with an hourly pay rate of $17.75 and service charge eligibility. Evening shifts are preferred, with a training and paid time off rate of $26.62 per hour. The Guest Service Expert plays a critical part in delivering memorable experiences for guests beyond just serving food and beverages. The role involves proactive service, setting tables, interacting with the kitchen, serving guests, and maintaining work and storage areas in an efficient, safe, and professional manner.

The job demands physical readiness as it includes standing, walking, bending, lifting, and moving items up to 50 pounds independently, often on uneven or slippery surfaces. Employees must thoroughly understand the menu, assist with various operational tasks, and uphold Marriott’s standards of quality, safety, and professionalism. The Guest Service Expert is integral to maintaining a high-functioning hotel environment and ensuring guest satisfaction through genuine service and attention to detail. Joining Residence Inn means becoming part of a team known for legendary service culture tailored to meet the unique needs of long-term guests, fostering teamwork, leadership growth, and a sense of purpose.

Job Requirements

  • high school diploma or equivalent
  • less than 1 year of related work experience
  • ability to stand for long periods and perform physical tasks
  • ability to lift and move up to 50 pounds
  • willingness to work evening shifts
  • ability to follow company policies and procedures
  • maintain professional appearance and communication

Job Qualifications

  • high school diploma or equivalent
  • less than 1 year of related work experience
  • no supervisory experience required
  • no license or certification required
  • strong interpersonal skills
  • ability to work in a fast-paced environment
  • commitment to guest satisfaction
  • basic knowledge of food and beverage service

Job Duties

  • set tables for service
  • communicate and coordinate with kitchen staff
  • interact with and serve guests
  • clean and maintain work and storage areas
  • read and verify menu information
  • lift, carry, push, and place items up to 50 pounds without assistance
  • perform movements requiring bending, twisting, reaching, and stooping
  • follow company guidelines and procedures
  • maintain professional appearance and communication
  • ensure a safe work environment

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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