Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
Employee Discounts
Training and development programs
Recognition events

Job Description

Cracker Barrel is a beloved American restaurant and retail chain known for its country hospitality, hearty food, and warm, welcoming atmosphere. Established in 1969, Cracker Barrel has grown into a national brand with over 70,000 team members across the country. This company prides itself on providing more than just a meal; it creates a place where guests can reconnect, feel at home, and enjoy unexpected discoveries in its retail stores. With a strong emphasis on tradition, community, and genuine care, Cracker Barrel emphasizes teamwork and the importance of making meaningful moments for every guest who walks through their doors. The organization’s culture is built on a foundation of respect, inclusion, and growth, making it a great place for individuals seeking a workplace where they can thrive and contribute to a positive environment.

The server role at Cracker Barrel is centered around delivering outstanding country hospitality to create memorable guest experiences. Servers are the heart of the dining experience, responsible not only for attending to guests' needs but also for showing genuine appreciation and care through their service. This position is ideal for those who enjoy engaging with people, managing multiple tasks efficiently, and maintaining a positive attitude throughout their shifts. Cracker Barrel values team-first individuals who can learn quickly and thrive in a fast-paced environment. Importantly, no prior restaurant experience is required, as the company provides comprehensive training to support new team members from day one.

The server’s duties go beyond basic table service; it involves paying attention to the little details that enhance the guest experience, such as remembering preferences, offering extra touches like an additional lemon for iced tea, and knowing the right moments to interact without intruding. Cracker Barrel’s tip policy is clear and fair: servers retain 100% of their tips with no sharing. This rewards hard work and dedication directly. From the first day, servers have access to growth and development opportunities, including the PAR training program, designed to build skills and support career advancement within the company.

Working at Cracker Barrel also means benefiting from an array of employee perks and support systems. The company offers competitive weekly pay alongside same-day pay access, so financial flexibility is enhanced. Health insurance eligibility begins on the first day for both full-time and part-time employees, reflecting the company’s commitment to the well-being of its team. Additional benefits include paid vacation, an employee assistance program, a 401k plan with company matching available after 90 days, and an employee stock purchase program. The culture at Cracker Barrel fosters belonging and recognition through onboarding, ongoing training, and team events that promote camaraderie and celebrate contributions.

Employees enjoy a 35% discount on both food and retail items, as well as exclusive perks related to home, travel, and personal services. Overall, this role is perfect for individuals who want to join a respected and stable company with a strong sense of community, who are looking for a meaningful job where their work truly matters every day, and who want to build a growing career in the hospitality space. Cracker Barrel is an equal opportunity employer committed to hiring a diverse workforce and providing an inclusive work environment.

Job Requirements

  • Must be at least 18 years old
  • able to stand and walk for extended periods
  • capable of working flexible hours including nights, weekends, and holidays
  • able to communicate clearly in English
  • physical ability to carry trays and serve guests
  • no prior restaurant experience required as training is provided
  • dependable and punctual

Job Qualifications

  • High school diploma or equivalent preferred
  • strong interpersonal and communication skills
  • ability to work in a fast-paced environment
  • willingness to learn and take direction
  • positive attitude and team-oriented mindset
  • basic math skills for handling transactions
  • previous customer service or hospitality experience is a plus but not required

Job Duties

  • Greet guests with a warm and friendly attitude
  • take and deliver food and beverage orders accurately
  • provide attentive and personalized service throughout the guests' visit
  • manage multiple tables efficiently
  • ensure guest satisfaction by anticipating and fulfilling needs
  • maintain cleanliness and organization of the dining area
  • handle cash and credit transactions responsibly

Job Criteria

Experience

No experience required


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