Server

Provo, UT, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $13.00 - $15.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

flexible schedule

Employee assistance program

Retirement Plan

Career Development

Job Description

WellQuest Living is a renowned community dedicated to providing exceptional living environments for seniors. Our communities strive to deliver outstanding care and services that promote the health, independence, and dignity of our residents. With a compassionate approach and commitment to excellence, WellQuest Living focuses on creating a warm, welcoming, and safe atmosphere for all residents, their families, and staff. We operate senior living communities that blend hospitality with healthcare services, ensuring residents enjoy quality dining, social engagement, and personalized support tailored to their lifestyle and needs.

We are currently seeking a dedicated and courteous Server to join our dining team at a WellQuest Living community. This position plays a vital role in enhancing resident satisfaction by serving meals in a friendly, professional, and helpful manner. The Server will perform various duties within the dining area and kitchen to ensure efficient operations and a positive dining experience for residents, family members, and visitors. Reporting to the Executive Chef or Dining Services Manager, the Server will be responsible for maintaining dining room cleanliness, assisting residents with menu selections, and delivering food and beverages accurately and promptly. This role requires an individual with a genuine concern for the well-being of older adults, excellent communication skills, and the ability to work cooperatively with other team members.

The ideal candidate will uphold the highest standards of service etiquette and safety, follow proper serving techniques, and help maintain a clean and sanitary work environment. The Server will also assist with inventory, stocking, and other tasks as necessary to ensure the dining area runs smoothly. Additionally, the Server supports community marketing efforts by engaging positively with residents and guests on property tours and phone interactions. This is an excellent opportunity for those passionate about working in senior care and hospitality, committed to delivering compassionate, attentive service in a rewarding workplace.

Job Requirements

Ability to read, write and speak English
Obtain Food Handlers Card as required
Wait staff experience preferred
Ability to count
Knows and understands facility fire plan, disaster plan, and safety procedures
Ability to follow written and oral directions
Ability to interact tactfully with residents and family members, staff and general public
Basic office equipment including computer
Be mobile and able to perform physical requirements of the job
Demonstrates genuine concern for the physical and emotional needs of older people and their families
Maintain a positive attitude in all situations
Demonstrates an awareness and concern for resident safety at all times
Employee must pass a criminal record clearance prior to beginning work in the community
Must be at least 16 years of age

Job Qualifications

Ability to read, write and speak English
Obtain Food Handlers Card as required
Wait Staff experience preferred
Ability to count
Knows and understands facility fire plan, disaster plan, and safety procedures
Ability to follow written and oral directions
Ability to interact tactfully with residents and family members, staff and general public
Basic office equipment including computer
Be mobile and able to perform physical requirements of the job
Demonstrates genuine concern for the physical and emotional needs of older people and their families
Maintain a positive attitude in all situations
Demonstrates an awareness and concern for resident safety at all times
Employee must pass a criminal record clearance prior to beginning work in the community
Must be at least 16 years of age

Job Duties

Make resident satisfaction the number one priority
Serve meals to residents, family members and visitors in a professional, dignified, efficient and courteous manner
Assure compliance with all proper serving techniques/etiquette (e.g., serving from left, clearing used dishes between courses, etc.)
Assist residents with menu selections as needed
Accurately and professionally take residents and guests’ food and beverage orders
Verify food prepared matches items ordered on POS
Ensure food orders reflect special requests, including menu substitutions
Identify how various menu items are prepared, ingredients, and cooking methods especially for daily specials for residents and guests
Ensure that plates are presentable before serving
Bring and serve food using large oval trays and tray stands
and preparing to-go or delivery orders appropriately
Serve as a liaison with kitchen and dining room staff to make corrections or adjustments to orders as necessary
Track residents’ attendance at meals
Deliver meals to resident rooms as required
Prepare dining room prior to each meal by performing necessary cleaning and stocking (salt shakers, pepper shakers, sugar bowls)
Check dining room stock and nourishments
Pull old items and restock as necessary
Clean tables and chairs after meals and pick up floor areas
Bus tables and return all dishes to the kitchen
Maintain clean and sanitary work environment at all times
Report equipment safety issues to Culinary Services Director or Dining Services Manager
Cooperate to get work done and is flexible with daily schedule
Assist in food inventory and/or wash dishes when needed
Assist in breaking down deliveries and puts away stock as needed
Follow standards for time and attendance
Display tact and friendliness when dealing with residents, families and visitors
Provide support to community’s marketing efforts through positive/friendly interaction during all property tours and telephone contact with the public, and as directed by a supervisor
Communicate any observed or suspected resident change of condition to a supervisor immediately
Maintain a safe and secure environment for all staff, residents and guests, following established safety standards
Encourage teamwork through cooperative interactions with co-workers and other departments
Support a positive and professional image through actions and dress
Performs other duties consistent with the position as assigned by the Culinary Services Director or Dining Services Director