Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.50 - $17.50
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive salary
benefits package
opportunity to be part of a dynamic and growing hospitality team
Fast-paced work environment
rewarding work environment

Job Description

The Indigo Road Hospitality Group (IRHG) is a distinguished hospitality company renowned for creating more than just job opportunities; they build family-like environments, lifestyles, and remarkable career journeys within the hospitality industry. Founded in 2009 by Steve Palmer, IRHG has set itself apart by prioritizing its people and fostering a workplace culture where employees feel valued and supported. With over 30 locations, they provide generous benefits and internal growth opportunities to help employees advance their careers while promoting a culture of care and respect. By focusing on the well-being of their team members, IRHG ensures that guests receive the highest standard of hospitality through passionate, well-supported staff members. This approach has helped them succeed in their mission to innovate and transform the hospitality sector permanently.

The role of Server at Indigo Road Hospitality Group is both dynamic and rewarding, fitting perfectly for someone with a passion for food, customer service, and delivering memorable dining experiences. Servers are essential frontline team members who engage directly with guests, providing detailed knowledge of the menu and ensuring the highest levels of customer satisfaction. In this role, a Server is not just someone who takes orders; they become a vital part of the guests' overall experience, providing personalized recommendations, answering questions about dishes, beverages, and dietary needs, and creating an atmosphere that invites repeat visits. The position demands excellent communication skills, a positive attitude, teamwork spirit, and the ability to remain attentive and courteous under pressure.

Servers at IRHG must perform various tasks such as greeting guests upon arrival, monitoring their dining experience, conducting side work to maintain service areas, preparing and presenting final bills, processing payments, and adhering to IRS standards regarding gratuity reporting. The company values a flexible work schedule including the willingness to work days, nights, weekends, and holidays, reflecting the dynamic nature of the hospitality business.

The Indigo Road Hospitality Group encourages growth, collaboration, and a sense of belonging amongst their team members. By joining this team as a Server, individuals can expect a competitive salary, a fast-paced and rewarding work environment, and the chance to be part of an expanding hospitality group that values their contributions at every level. This role is ideal for someone who thrives in a lively setting, enjoys engaging with people, and is passionate about making a direct impact on guest satisfaction.

Job Requirements

  • Be 18 years of age or older
  • Have at least one year of prior restaurant or relevant experience
  • Ability to communicate effectively with managers, employees, and all guests
  • Have a positive energy and be ready to assist fellow support staff and work as a team player
  • Have a flexible schedule to work days, nights, weekends and holidays
  • Constant standing or walking with occasional stooping, kneeling, pushing, pulling, or lifting

Job Qualifications

  • Be 18 years of age or older
  • At least one year of prior restaurant or relevant experience
  • Ability to communicate effectively with managers, employees, and all guests
  • Have a positive energy and be ready to assist fellow support staff and work as a team player

Job Duties

  • Welcome, greet, and monitor guests dining experience to ensure all are satisfied with food and service, and respond promptly and courteously to any requests
  • Always remain educated on our menu offerings and answer questions about our food, beverages, dietary restrictions and other restaurant functions and services
  • Perform side work for each shift as required and maintain service areas throughout shift
  • Prepare and present final bill, process payment, and report all gratuities received to comply with the IRS standards of reporting income

Job Criteria

Experience

Mid Level (3-7 years)


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