Server

JW Marriott is a distinguished luxury hotel brand that is part of Marriott International's esteemed portfolio, boasting more than 100 elegant hotels located in prominent cities and exclusive resort destinations worldwide. Known for its commitment to exceptional service and high standards, JW Marriott creates an environment where employees are valued as the foundation of guest satisfaction. JW Marriott believes that if employees are happy and motivated, guests will experience unparalleled hospitality. As a part of this luxury brand, JW Marriott offers an unparalleled work experience fostering community, camaraderie, and personal growth within a diverse and inclusive workforce.

This particular part-time, non-management Food and Beverage position is located at the iconic JW Marriott hotel in Chicago, Illinois, on 151 W Adams St. The role carries an hourly wage range of $10.22 to $13.63 and includes eligibility for tips. The position demands weekend availability and a professional appearance maintained through a clean uniform. The employer also emphasizes a health and safety-first culture, requiring candidates to complete safety training and certification prior to employment.

The Food and Beverage team members at JW Marriott play a critical role in delivering an exceptional dining experience that guests will remember long after their stay. The team member serves as a warm and knowledgeable ambassador of the hotel’s culinary offerings, greeting guests with a positive and genuine attitude, accurately taking and serving orders, and ensuring a pleasant, seamless dining experience. Team members are responsible for maintaining impeccable table settings, promptly addressing guest needs and special requests, and ensuring the cleanliness and readiness of the dining area.

The job requires physical stamina, including the capability to lift and move up to 25 pounds and to remain standing, sitting, or walking for extended periods. Key responsibilities include welcoming guests promptly, serving food and beverages efficiently, sharing detailed menu knowledge to assist guests with selections, processing transactions accurately through the MICROS point-of-sale system, and following through to confirm guest satisfaction with their meal or drink. The job demands working as a team player with excellent communication skills, a positive disposition, and an outgoing personality.

JW Marriott passionately supports employee growth and career development through continuous learning opportunities, wellness programs, and recognition initiatives that value individual contributions and teamwork. The company also offers guests and employees alike numerous benefits such as discounts on hotel rooms, merchandise, food, and beverages. The supportive leadership and team-spirited colleagues contribute to an enjoyable and rewarding work atmosphere.

By joining JW Marriott, employees become part of a powerful legacy of hospitality dating back to the vision and values of J. Willard Marriott, the founder of Marriott International. The brand embodies genuine care for employees' well-being, known as The JW Treatment™, which translates into exceptional guest experiences. Employees have the chance to explore various career pathways within the company, opening the door to diverse opportunities in the global hospitality industry while feeling truly at home in their role. This makes the position ideal for those passionate about food and beverage service, excited to create memorable guest experiences, and eager to grow professionally within a respected luxury hotel environment.