Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health insurance eligibility
Vacation Time
Employee assistance program
growth and development opportunities
401k plan with company matching
Employee Stock Purchase Program
employee recognition programs
Employee Discounts

Job Description

Cracker Barrel is a beloved American restaurant and retail company known for its unique combination of Southern hospitality, traditional country cooking, and a warm, welcoming atmosphere. Established in 1969, the company has grown into a household name with more than 70,000 team members nationwide. Cracker Barrel prides itself on creating a space that feels like home, where guests can enjoy delicious meals, abundant servings, and find unexpected treasures in its retail sections. The company’s mission centers around more than just food; it’s about fostering genuine connections, creating memorable experiences, and celebrating the small moments that bring people together. From the freshly baked biscuits to the heartfelt greetings from team members, Cracker Barrel emphasizes authenticity, care, and community in every aspect of its business.

The role of a Server at Cracker Barrel is vital to maintaining the company’s reputation for exemplary country hospitality. Servers are the frontline ambassadors who bring joy and comfort to guests by creating a memorable dining experience. This isn’t just about taking orders or delivering food—it’s about embracing a service-minded attitude that values the small details that make a difference, like remembering a guest’s preference or engaging in friendly conversation. In this position, servers have the opportunity to impact guests’ days positively through thoughtful, attentive service. Cracker Barrel offers a supportive work environment that values teamwork, cultivates growth, and recognizes hard work. Notably, servers receive 100% of their tips with no tip sharing, highlighting the company’s commitment to rewarding individual effort. New team members receive thorough training through the industry-leading PAR training program, ensuring they are well-prepared to excel in their roles. Moreover, Cracker Barrel supports its employees with competitive pay, health insurance eligibility from day one, paid vacation time, and opportunities for advancement. The role suits energetic individuals who thrive in fast-paced environments, have a positive attitude, and are eager to learn and collaborate with others. This position is open to candidates with no prior restaurant experience as all necessary training is provided.

By joining Cracker Barrel as a Server, individuals become part of a caring and dynamic team where every day presents a chance to make meaningful guest connections while developing valuable skills. The company’s strong culture of belonging and respect ensures that employees feel supported and appreciated from their very first day. With access to benefits like 401k matching, employee stock purchase programs, employee assistance programs, and numerous discounts, the job offers a balanced, rewarding career path that extends beyond just the paycheck. If you have a passion for delivering excellent customer service and enjoy working with a team that values positivity and hospitality, Cracker Barrel welcomes you to apply and make your mark in an environment truly dedicated to good company and great moments.

Job Requirements

  • Must be at least 18 years old
  • Ability to stand and walk for extended periods
  • Must be able to work flexible hours including evenings, weekends, and holidays
  • Effective communication skills
  • Ability to multitask and manage time efficiently
  • No prior restaurant experience required
  • Commitment to delivering excellent customer service

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service or hospitality experience beneficial but not required
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Positive attitude and team-oriented mindset
  • Willingness to learn and adapt
  • Basic math skills for handling payments

Job Duties

  • Greet guests warmly and provide attentive service
  • Take accurate food and beverage orders and deliver them promptly
  • Create a positive and welcoming atmosphere through friendly interactions
  • Respond to guest needs and inquiries efficiently
  • Maintain cleanliness and organization of the dining area
  • Collaborate with kitchen and other staff to ensure smooth service
  • Handle guest payments and process transactions accurately

Job Criteria

Experience

No experience required


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