Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Gibsons Restaurant Group is a celebrated name in the hospitality industry, known for delivering an exceptional dining experience rooted in four fundamental values: Hospitality, Quality, Family, and Value. This group comprises a collection of upscale steakhouses and dining establishments that have earned a reputation for combining classic American cuisine with a sophisticated wine selection and an inviting atmosphere. With several locations, Gibsons Restaurant Group embodies a tradition of excellence, attracting both locals and visitors who seek not just a meal but a memorable culinary event. Committed to upholding the highest standards in food and service, Gibsons prides itself on creating a warm and welcoming environment where guests feel like part of the family.
The Server position at Gibsons Restaurant Group is a vital role that directly impacts the overall guest experience. The successful candidate will be a dynamic individual who consistently applies the principles of the company’s philosophy: offering legendary service and premium quality food with high energy and an engaging personality. This role is not just about fulfilling basic customer needs but about creating an unforgettable dining experience that leads customers to return time and again. Servers at Gibsons work collaboratively within a team and are responsible for communicating the brand values through their attentive and personalized service.
The role involves anticipating guests’ requirements, initiating friendly conversations, and providing expert advice about the menu and exquisite wine list. Knowledge and enthusiasm about the offerings are essential to help guests make informed decisions to enhance their dining experience. The responsibility also extends to maintaining the ambiance and cleanliness of the dining area, adhering to safety and sanitation standards, and ensuring that all legal regulations regarding the serving of alcoholic beverages are strictly followed.
Working as a Server at Gibsons requires a commitment to professionalism, punctuality, and the ability to perform under pressure while maintaining a positive and poised demeanor. Each shift contributes to the company’s goal of overwhelming customers with unmatched hospitality and a sense of being valued. This full-time or part-time employment opportunity comes with ongoing training and development, providing a meaningful pathway for growth within the hospitality sector. Servers are expected to participate actively in pre-shift meetings, collaborate closely with kitchen and bar staff, and contribute to a team environment where exceptional service and family values are paramount.
In summary, a career as a Server at Gibsons Restaurant Group is ideal for individuals passionate about food, people, and service excellence. It offers the chance to be part of a respected and well-established brand that values tradition but also innovation in how hospitality is delivered. The role promises a lively workplace atmosphere where every day brings new opportunities to exceed guest expectations and to build lasting customer relationships.
The Server position at Gibsons Restaurant Group is a vital role that directly impacts the overall guest experience. The successful candidate will be a dynamic individual who consistently applies the principles of the company’s philosophy: offering legendary service and premium quality food with high energy and an engaging personality. This role is not just about fulfilling basic customer needs but about creating an unforgettable dining experience that leads customers to return time and again. Servers at Gibsons work collaboratively within a team and are responsible for communicating the brand values through their attentive and personalized service.
The role involves anticipating guests’ requirements, initiating friendly conversations, and providing expert advice about the menu and exquisite wine list. Knowledge and enthusiasm about the offerings are essential to help guests make informed decisions to enhance their dining experience. The responsibility also extends to maintaining the ambiance and cleanliness of the dining area, adhering to safety and sanitation standards, and ensuring that all legal regulations regarding the serving of alcoholic beverages are strictly followed.
Working as a Server at Gibsons requires a commitment to professionalism, punctuality, and the ability to perform under pressure while maintaining a positive and poised demeanor. Each shift contributes to the company’s goal of overwhelming customers with unmatched hospitality and a sense of being valued. This full-time or part-time employment opportunity comes with ongoing training and development, providing a meaningful pathway for growth within the hospitality sector. Servers are expected to participate actively in pre-shift meetings, collaborate closely with kitchen and bar staff, and contribute to a team environment where exceptional service and family values are paramount.
In summary, a career as a Server at Gibsons Restaurant Group is ideal for individuals passionate about food, people, and service excellence. It offers the chance to be part of a respected and well-established brand that values tradition but also innovation in how hospitality is delivered. The role promises a lively workplace atmosphere where every day brings new opportunities to exceed guest expectations and to build lasting customer relationships.
Job Requirements
- High school diploma or GED preferred
- Six months to one year experience serving in a restaurant preferred
- Ability to read and write English
- Ability to effectively communicate verbally with customers and other staff in fast-paced environment
- Ability to do basic math
- Ability to follow instructions and procedures
- Must be of legal age to serve alcohol
- Must have strong customer service skills
- Ability to maintain poise and positive personality when under pressure
Job Qualifications
- High school diploma or GED preferred
- Six months to one year experience serving in a restaurant preferred, or a combination of education and experience
- Ability to read and write English
- Ability to effectively communicate verbally with customers and other staff in fast-paced environment
- Ability to do basic math
- Ability to follow instructions and procedures
- Must be of legal age to serve alcohol
- Must have strong customer service skills
- Ability to maintain poise and positive personality when under pressure
Job Duties
- Serve customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice and remembering that the customer is always right
- Perform dining room set-up, running side work and closing
- Have extensive knowledge of the restaurant’s menu and wine list, including daily specials
- Check identification to ensure customers meet minimum age requirements for consuming alcoholic beverages
- Participate in table and dining room cleaning
- Compute guest checks, operate the POS system and accept payments
- Accurately report tips for each shift
- Maintain dining room safety and sanitation
- Be aware of potential hazards, such as slipping, tripping, falling or burns
- Arrive for each shift on time and in full uniform
- Attend all pre-shift meetings ready to listen, learn and share
- Avoid leaving work area during peak hours
- Take breaks only when approved by the General Manager or supervisor
- Keep a clean and professional appearance at all times
- Must pass general information and departmental training
- May perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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