Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $7.05 - $13.45
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program

Job Description

HMSHost is a leading global hospitality company dedicated to providing exceptional food and beverage experiences primarily within travel venues such as airports, motorways, and service areas. With a rich heritage and years of expertise, HMSHost operates across various markets worldwide, managing a diverse portfolio of restaurants and food services. The company emphasizes not only delivering quality service to its customers but also creating a rewarding, inclusive, and growth-oriented workplace for its employees. Their commitment to hiring individuals who are passionate about hospitality ensures a dynamic and supportive environment where employees can thrive professionally and personally.

HMSHost offers competitive wages, comprehensive benefits, and numerous opportunities for career development, training, and advancement. The company prides itself on earning the trust and loyalty of its workforce by fostering a culture where employees feel valued, supported, and proud of the work they do. With a focus on creating a fun workplace that balances earning potential with personal fulfillment, HMSHost is well-known for its supportive atmosphere that appeals to individuals who want to grow their careers in the hospitality industry.

The Server role at HMSHost is a vital position within the hospitality team, centered on delivering outstanding customer service by efficiently taking, placing, and serving food and beverage orders. Servers play a key role in enhancing the guest experience by maintaining table appearance, responding to customer needs attentively, and ensuring the timely delivery and quality of food and drinks. This position requires excellent communication skills, a friendly and outgoing demeanor, and the physical ability to manage the demands of the job, which includes standing, walking, bending, and lifting up to 20 pounds.

Servers at HMSHost work closely with kitchen and management staff to uphold the company’s standards related to customer service, cash handling, and adult beverage policies. This non-exempt position typically reports to store-level management and helps support smooth operations even during busy, high-volume periods. With at least six months of serving experience recommended, especially in fast-paced or casual dining environments, servers thrive in roles that demand responsiveness, accuracy, and a positive attitude.

Compensation for this role ranges from $7.05 to $13.45 per hour, reflecting skill level and experience, with opportunities for career progression within the company. Beyond salary, HMSHost offers an extensive benefits package including health, dental, and vision insurance, paid time off, holiday pay, meal and transportation benefits, and participation in a 401(k) retirement plan with company match. Additional perks such as tuition reimbursement, company-paid life insurance, employee assistance programs, training opportunities, and referral bonuses further emphasize HMSHost’s commitment to employee well-being and career growth.

Working at HMSHost means becoming an ambassador for the travel experience, helping guests feel welcomed and cared for as they move through airports and travel hubs. HMSHost welcomes candidates ready to embark on a customer-focused career, offering a workplace that values teamwork, learning, and advancement, making it an ideal choice for those passionate about service and hospitality.

Job Requirements

  • Must meet state minimum age for serving alcoholic beverages
  • At least 6 months of related serving experience
  • Ability to interact with the public and coworkers in a friendly
  • enthusiastic and outgoing manner
  • Ability to lift and/or move up to 20 lbs
  • Ability to walk
  • bend
  • twist
  • and stand to perform job functions
  • Ability to speak
  • read and comprehend instructions
  • short correspondence and policy documents
  • Converse comfortably with customers

Job Qualifications

  • Minimum 6 months of closely related serving experience
  • work experience in high volume or fast casual dining restaurant environment preferred
  • Demonstrates the ability to interact with the public and coworkers in a friendly
  • enthusiastic and outgoing manner
  • Requires the ability to lift and/or move up to 20 lbs
  • Requires the ability to walk
  • bend
  • twist
  • and stand to perform normal job functions
  • Requires the ability to speak
  • read and comprehend instructions
  • short correspondence and policy documents
  • as well as converse comfortably with customers

Job Duties

  • Takes food and beverage orders
  • places orders
  • delivers orders
  • checks back after delivery of food to ensure guest satisfaction
  • observes guests to respond to any additional needs
  • Maintains table appearance by pre-bussing
  • checks drink levels
  • removes clutter and provides adequate napkins
  • Presents check for payment and provides change as needed
  • Follows HMSHost customer service
  • adult beverage and cash handling policies and procedures
  • Keeps station clean
  • sets up and takes down station tables appropriately

Job Criteria

Experience

Entry Level (1-2 years)


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