Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $14.43
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program

Job Description

HMSHost is a leading global hospitality company renowned for delivering exceptional food and beverage services in airports and travel venues across the world. With a rich history and a passion for service excellence, HMSHost is dedicated to creating meaningful experiences for travelers by offering high-quality dining options and customer service that emphasizes hospitality and professionalism. The company operates a vast network of restaurants and retail locations, making it a significant player in the hospitality and travel industry. HMSHost’s commitment to its employees is reflected in its focus on earning the trust and loyalty of its people by fostering a positive work environment where individuals feel like they belong and can be proud of their work.

At HMSHost, employees enjoy robust career development opportunities, including comprehensive training programs and clear paths for advancement. The company offers competitive wages along with a full suite of benefits designed to support the health, wellbeing, and financial security of its team members. Benefits include health, dental, and vision insurance, generous paid time off options, holiday pay, meal and transportation allowances, a 401(k) retirement plan with company match, company-paid life insurance, tuition reimbursement, and an employee assistance program. This comprehensive benefits package demonstrates HMSHost’s investment in its employees’ futures and quality of life.

The role of Server at HMSHost is pivotal to ensuring an exceptional customer experience. Servers are responsible for taking food and beverage orders, accurately entering these orders, and efficiently delivering them to guests. This position requires strong interpersonal skills to interact with guests in a friendly and enthusiastic manner, ensuring satisfaction throughout their dining experience. Servers maintain the cleanliness and appearance of their assigned tables and stations, pre-bus tables, check drink levels, and manage the presentation of the check, including handling payments.

This non-exempt position typically reports to the Store Manager, Assistant Store Manager, or General Manager and requires a candidate who can multitask, coordinate with kitchen staff, and consistently uphold company policies related to customer service, adult beverage service, and cash handling. The role demands physical stamina, including the ability to walk, bend, twist, stand for extended periods, and lift up to 20 pounds. Attention to detail, clear communication skills, and a commitment to delivering superior service are essential for success in this position.

HMSHost values diversity, equity, and inclusion and is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. Employees at all levels are respected and supported, regardless of race, color, religion, gender identity, sexual orientation, disability, or veteran status. With its strong ethical values and engaging work culture, HMSHost is an ideal employer for those looking to build a rewarding career in hospitality while making a positive impact on travelers’ experiences worldwide.

Joining HMSHost as a Server means becoming part of a dynamic team passionate about hospitality and customer care. The company emphasizes growth and learning, offering training and exciting career opportunities. Candidates who enjoy working in a fast-paced, people-oriented environment will thrive here, supported by a network dedicated to career advancement and continuous improvement. With competitive pay starting at $14.43 per hour and extensive benefits, HMSHost provides an excellent employment experience for individuals eager to develop their skills and contribute to a global leader in travel hospitality.

Job Requirements

  • Must meet state minimum age for serving alcoholic beverages
  • Ability to lift and/or move up to 20 lbs
  • Ability to walk, bend, twist, and stand for extended periods
  • Ability to frequently immerse hands in water and chemical solutions
  • Basic literacy and comprehension skills
  • Must be outgoing and enthusiastic
  • Physically capable of handling job duties

Job Qualifications

  • Minimum 6 months of serving experience
  • Experience in high volume or fast casual dining preferred
  • Ability to interact with public and coworkers in a friendly and outgoing manner
  • Ability to speak, read, and comprehend instructions
  • Comfortable with cash handling and customer service policies
  • Good communication skills
  • Ability to handle multiple tasks while maintaining professionalism

Job Duties

  • Take food and beverage orders
  • Enter orders quickly and accurately
  • Serve food and beverages for guests in assigned and other sections
  • Coordinate with kitchen for timely and quality food service
  • Provide high-quality customer service at all times
  • Maintain table appearance by pre-bussing, checking drink levels, and removing clutter
  • Present check for payment and handle cash transactions

Job Criteria

Experience

Entry Level (1-2 years)


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