Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Flexible
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Benefits

weekly pay
Competitive wages
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
401(k) retirement plan
Anniversary pay
discounted shift meals
employee meal discount
Career development opportunities

Job Description

Red Lobster is a renowned family-owned seafood restaurant with over fifty years of experience, deeply rooted in serving fresh seafood and creating memorable dining experiences. With more than 500 locations, Red Lobster has grown to become a staple in communities across the country, known not just for its delicious meals but also for its strong commitment to guest connection, community involvement, and employee growth. As a company, Red Lobster prides itself on fostering an environment where employees can thrive through career opportunities and comprehensive training programs that promote advancement within the organization.

The role of a Server at Red Lobster is pivotal to delivering the exceptional customer service and memorable dining experience that guests expect. Servers act as the face of the restaurant, greeting guests warmly, guiding their dining journey, and ensuring their satisfaction from the moment they are seated until their departure. This position demands a combination of interpersonal skills, attention to detail, and the ability to work efficiently in a fast-paced environment. As a Server, you will have the opportunity to connect with guests, suggest delicious menu items, accurately take and process orders using the Point of Sale (POS) system, and ensure that meals and beverages are delivered timely and correctly. Moreover, you will be responsible for maintaining cleanliness standards and adhering to all food safety protocols to guarantee a safe and pleasant dining environment.

Employment with Red Lobster offers a range of attractive benefits, including competitive wages with weekly pay, flexible scheduling options to accommodate your lifestyle, and medical, dental, and vision insurance plans starting at less than $10 per week. Additional benefits include life insurance, short-term disability coverage, and a 401(k) retirement savings plan with a company match after one year of service. Employees are also rewarded through anniversary pay programs subject to eligibility requirements and enjoy discounted meals during shifts as well as a 25% discount when dining as a guest. Red Lobster's culture emphasizes career development by providing extensive training and opportunities for promotion, making it an ideal workplace for individuals seeking long-term growth and a welcoming community.

Being a Server at Red Lobster is more than just a job; it is an integral role in a team dedicated to creating joyful moments for every guest. The position requires physical stamina, including the ability to bend, reach, stoop, lift up to 30 pounds safely, and remain on your feet for shifts lasting 8 to 12 hours. Teamwork, multitasking abilities, and a keen eye for detail are essential qualities for success in this role. Red Lobster is committed to maintaining an inclusive and accessible workplace for all employees, providing reasonable accommodations when needed. Join the Red Lobster family and be part of a vibrant team with exciting plans for the future, where your contributions help build lasting memories for guests and the community alike.

Job Requirements

  • Must meet the minimum age requirement and authorized to work in the country you are applying
  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to move about the restaurant and remain standing for an 8 to 12 hour shift
  • Team player with attention to detail and ability to multi-task
  • Ability to follow food safety standards
  • Good communication skills
  • Availability to work flexible hours, including evenings, weekends and holidays

Job Qualifications

  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to move about the restaurant and remain standing for an 8 to 12 hour shift
  • Team player with attention to detail and ability to multi-task
  • Must meet the minimum age requirement and be authorized to work in the country you are applying
  • Previous experience in customer service or food service is preferred
  • Effective communication and interpersonal skills
  • Reliability and a positive attitude

Job Duties

  • Welcoming guests and greeting every guest with a smile when they are seated
  • suggestively selling drinks, appetizers, and desserts
  • accurately taking food and drink orders and entering orders into the POS system properly
  • picking up and delivering food orders in a timely manner
  • checking back with guests throughout the experience to provide refills as needed and clearing any items from the table
  • delivering and settling the check in a timely manner, thanking guests and inviting them to return
  • following all food safety standards

Job Criteria

Experience

Entry Level (1-2 years)


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