Server

Frederick, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $10.75 - $18.00

Work Schedule

Flexible

Day Shifts

Benefits

tips paid daily

flexible schedule

Early close

Work/Life Balance

loyal customer base

Career growth opportunities

401(k) with employer match

Health Insurance

Dental Insurance

Paid Time Off

Job Description

Bob Evans Restaurants, LLC is a renowned family dining restaurant chain specializing in serving high-quality, farm-fresh food. Known as AMERICA'S FARM FRESH, Bob Evans prides itself on its commitment to quality, exceptional guest service, and creating an all-around family dining experience. Rooted deeply in its community culture and values, Bob Evans has grown over the years by focusing on attention to detail with perfect plates and perfect bags, emphasizing a culture of care for guests and employees alike. Established with a passion for good farming and wholesome food by its founder, Bob Evans is a place where good grows through hard work, dedication, and community involvement. The company is a respected employer, offering competitive pay along with exemplary benefits, including a 401(k) plan with an employer match. It fosters a workplace environment that values work-life balance, professional growth, and employee well-being. Located across multiple states, Bob Evans Restaurants cater to loyal customers who appreciate farm-fresh ingredients presented in a warm, welcoming atmosphere.

The Server position at Bob Evans is a critical role that ensures guests receive superior service and enjoy their dining experience. This role offers flexible scheduling and the opportunity for the employee to set their own hours, which supports a healthy work-life balance. Servers at Bob Evans benefit from an early close schedule with no late nights, making it an ideal position for individuals looking for balanced work hours. The role promises tips paid daily, which means consistent income opportunities beyond regular wages. As a server, you will have the chance to interact directly with guests, taking their orders accurately and utilizing your knowledge of the menu and situational selling techniques to enhance the dining experience. This position requires a team-oriented mindset and excellent communication skills to address guest needs, handle complaints professionally, and contribute to a positive dining atmosphere. Furthermore, the work environment encourages career growth and development opportunities, with solid training programs and support from management to help you achieve your goals within the company. Safety and sanitation are top priorities, and you will be expected to adhere to all CDC, local, and state guidelines to maintain a safe environment for both employees and guests.

Job Requirements

High school diploma or equivalent
0-2 years of relevant restaurant or customer service experience
ability to stand and walk for long periods during shifts
ability to lift, carry, and push up to 50 pounds
strong communication skills
dependable and able to work effectively in a team
knowledge of safe food handling procedures
ability to use hands and reach with fingers, hands, and arms
ability to bend, stoop, and communicate verbally
ability to see and adjust focus with good vision
flexibility to access all restaurant areas
willing to comply with safety and sanitation protocols
must pass background checks as required
legally eligible to work in the United States

Job Qualifications

Excellent guest service skills and experience
ability to identify and resolve issues as they arise
detailed oriented with the ability to multi-task
ability to prioritize, good organizational skills
computer skills including POS system operation
0-2 years related experience
strong knowledge of commonly used concepts, practices, and procedures in a restaurant
relies on experience and judgment to plan and accomplish goals

Job Duties

Takes guest orders utilizing menu knowledge and situational selling techniques
serves food and beverages to the guests promptly, ensures all items are prepared properly and provided to the guest in a timely manner following the company standards
communicates professionally with guests to determine their needs and help them with menu selections
communicates new promotions and product information to guest
demonstrates knowledge of menu items by describing food items properly
maintains company standards for quality food
serves only food that meets standards
inputs orders accurately into the POS system
pre-bus tables and assists with approved side work as outlined in the side work binder
practices safe food and beverage handling and always cleans up
safely handles food prep equipment such as knives, coffee maker, iced tea machine, etc.
effectively handles guest complaints and involves the manager at the appropriate time
communicates and interacts with guests, can handle crowds, and puts guests at ease while they wait for their meal or carryout order
may assist in other job categories as well
all other duties as assigned