Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $10.98
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Career development opportunities
Employee Discounts
Retirement Plan
Diversity and inclusion initiatives
training programs
Job Description
MOOR Restaurant, part of the renowned Gaylord Hotels portfolio under Marriott International, is an exceptional dining establishment located at 6000 W Osceola Pkwy, Kissimmee, Florida. Known for its inviting ambiance and commitment to high-quality guest experiences, MOOR Restaurant operates within the dynamic food and beverage sector, providing not just meals but memorable moments to its customers. Gaylord Hotels itself is a leader in hospitality, offering comprehensive environments, services, and programming that connect people in unique ways. With Marriott International's support, MOOR Restaurant benefits from a global network of hospitality excellence, fostering a culture of diversity, inclusion, and career development. Employees are valued for their creativity, dedication, and welcoming spirit, truly making Gaylord Hotels a community where associates belong and grow professionally.
The role of Guest Service Expert at MOOR Restaurant is designed for individuals passionate about delivering outstanding service and enhancing the dining experience. This full-time, non-management position is centered on creating welcoming, seamless interactions between guests and the restaurant's offerings, with an hourly pay rate of $10.98. Unlike typical roles focused solely on serving food, the Guest Service Expert contributes to crafting a memorable experience by setting tables, communicating effectively with the kitchen staff, engaging with guests warmly, and maintaining cleanliness and organization in work areas.
A Guest Service Expert’s responsibilities extend beyond routine tasks; success in this position requires the ability to multitask in an active environment where standing, walking, and moving safely on various surfaces are daily activities. This role also involves moderate physical activity, such as lifting objects up to 25 pounds independently or with assistance, and performing motions like bending and stretching. The ideal candidate exhibits a professional demeanor in uniform, appearance, and communication while adhering strictly to company policies, quality standards, and safety protocols.
Education requirements include a high school diploma or GED equivalent, with less than one year of related work experience acceptable, making this a fitting opportunity for individuals new to the food and beverage industry or those seeking to grow their careers within a supportive and collaborative hospitality environment. Importantly, the role requires no supervisory experience or special certifications, opening doors for motivated individuals eager to learn and contribute.
Marriott International’s commitment to equal opportunity employment is a cornerstone of Gaylord Hotels' workplace culture. The brand champions diversity, welcomes all backgrounds, and offers equal access to career opportunities without discrimination based on disability, veteran status, or other protected classifications. Joining MOOR Restaurant means becoming part of a global team known as STARs, individuals who are creative, entrepreneurial, and devoted to providing heartfelt service. This position offers not only an hourly wage but also a pathway to career advancement, professional growth, and a chance to be part of a brand that values its employees as its greatest asset.
The role of Guest Service Expert at MOOR Restaurant is designed for individuals passionate about delivering outstanding service and enhancing the dining experience. This full-time, non-management position is centered on creating welcoming, seamless interactions between guests and the restaurant's offerings, with an hourly pay rate of $10.98. Unlike typical roles focused solely on serving food, the Guest Service Expert contributes to crafting a memorable experience by setting tables, communicating effectively with the kitchen staff, engaging with guests warmly, and maintaining cleanliness and organization in work areas.
A Guest Service Expert’s responsibilities extend beyond routine tasks; success in this position requires the ability to multitask in an active environment where standing, walking, and moving safely on various surfaces are daily activities. This role also involves moderate physical activity, such as lifting objects up to 25 pounds independently or with assistance, and performing motions like bending and stretching. The ideal candidate exhibits a professional demeanor in uniform, appearance, and communication while adhering strictly to company policies, quality standards, and safety protocols.
Education requirements include a high school diploma or GED equivalent, with less than one year of related work experience acceptable, making this a fitting opportunity for individuals new to the food and beverage industry or those seeking to grow their careers within a supportive and collaborative hospitality environment. Importantly, the role requires no supervisory experience or special certifications, opening doors for motivated individuals eager to learn and contribute.
Marriott International’s commitment to equal opportunity employment is a cornerstone of Gaylord Hotels' workplace culture. The brand champions diversity, welcomes all backgrounds, and offers equal access to career opportunities without discrimination based on disability, veteran status, or other protected classifications. Joining MOOR Restaurant means becoming part of a global team known as STARs, individuals who are creative, entrepreneurial, and devoted to providing heartfelt service. This position offers not only an hourly wage but also a pathway to career advancement, professional growth, and a chance to be part of a brand that values its employees as its greatest asset.
Job Requirements
- High school diploma or GED equivalent
- less than 1 year related work experience
- ability to stand and walk for extended periods
- ability to lift and carry up to 25 pounds without assistance
- ability to follow safety and company policies
- available to work full-time
- no supervisory experience required
Job Qualifications
- High school diploma or GED equivalent
- less than 1 year related work experience
- strong communication skills
- ability to work in a fast-paced environment
- no supervisory experience required
- basic understanding of customer service principles
- willingness to comply with uniform and personal appearance standards
Job Duties
- Set tables according to restaurant standards
- communicate orders and needs effectively with kitchen staff
- engage and serve guests ensuring a positive dining experience
- clean work areas and maintain supplies
- stand, sit, or walk for extended periods
- safely lift and move objects up to 25 pounds, with assistance up to 50 pounds
- follow safety, quality, and company policies
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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