Server

Hilton Garden Inn Steele Creek, located at 4936 Trojan Dr., Charlotte, NC 28278, is part of Maya Hotels, an established company known for owning and operating leading brands within the hospitality industry, including Hilton, Marriott, and IHG. As an employer, Maya Hotels is deeply committed to creating a positive and rewarding employee experience, understanding that happy employees lead to happy guests. Maya Hotels emphasizes a supportive work culture where the welfare of its employees is prioritized, fostering an environment that encourages professional growth, teamwork, and customer-oriented service. The Hilton Garden Inn Steele Creek stands as a premier hotel destination in Charlotte, known for its comfortable accommodations and exceptional guest services, providing an inviting atmosphere for travelers and visitors to the area.

We are currently seeking dedicated and personable individuals to join our team as Restaurant Servers. In this role, you will represent the face of the dining experience at the hotel’s restaurant, playing a crucial part in delivering exceptional customer service. As a restaurant server, you will be responsible for greeting guests warmly, taking accurate food and beverage orders, serving meals promptly, and maintaining a clean and organized dining space. This position requires strong interpersonal skills, attention to detail, and the ability to thrive in a fast-paced environment where customer satisfaction is the top priority. Servers at Hilton Garden Inn Steele Creek not only ensure that dining guests receive timely and accurate service but also contribute to creating a welcoming and enjoyable atmosphere that encourages repeat visits.

The ideal candidate will be knowledgeable about the menu, including ingredients and special dietary considerations, and able to make informed recommendations to guests. You will work closely with kitchen staff to ensure orders are fulfilled correctly and any special requests are accommodated with care. Payment handling is another key responsibility, requiring accuracy and integrity in processing transactions. Working hours may include evenings, weekends, and holidays to accommodate the dynamic nature of the hospitality industry. On-the-job training is available, making this an excellent opportunity for both experienced servers and those new to the industry seeking to develop their skills in a supportive environment.

Joining the team at Hilton Garden Inn Steele Creek means becoming part of a larger hospitality network under Maya Hotels, which values employees as its most important asset. This role is ideal for individuals who have a passion for service and enjoy working in a lively, guest-focused setting. As a restaurant server, your efforts directly impact guests’ satisfaction and the overall reputation of the establishment. If you are looking for a meaningful position that offers growth potential and the chance to contribute to a respected hotel brand, we invite you to apply and start your career journey with us.