Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $9.25 - $15.75
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave
closed on Thanksgiving and Christmas

Job Description

P.F. Chang's is an internationally recognized, upscale casual dining restaurant known for its distinctive Asian-inspired cuisine and warm, inviting atmosphere. Established with a vision to provide guests with a unique and satisfying dining experience, P.F. Chang's maintains high culinary standards through its scratch kitchen philosophy, crafting dishes fresh daily from high-quality ingredients. The restaurant chain takes pride in delivering exceptional hospitality and customer service in all of its locations nationwide. It is a leader in the casual dining segment with a focus on innovation and guest satisfaction.

Currently, P.F. Chang's is hiring full-time and part-time hourly Servers (Waitresses or Waiters) for its dine-in food and beverage service. This role is crucial as Servers are core team members directly responsible for creating memorable dining experiences by delivering excellent hospitality. Servers at P.F. Chang's not only take orders and serve food but also engage with guests to recommend menu items and ensure their expectations are exceeded throughout their visit. Successful Servers at P.F. Chang's demonstrate strong customer service skills, an understanding of the menu, and the ability to operate in a fast-paced environment while maintaining a polite and professional demeanor.

This position offers an hourly wage starting at $2.13 plus tips, with pay based on experience. P.F. Chang's values its team members and provides extensive benefits including competitive pay, flexible scheduling, paid on-the-job training, opportunities for advancement with a culture that promotes from within, discounted meals, and exclusive team member discounts. For qualifying employees, additional benefits include a 401(k) retirement plan, medical, dental and vision insurance, and paid sick leave in eligible regions. The restaurant prides itself on being a supportive workplace that respects work-life balance, as evidenced by most locations being closed on Thanksgiving and Christmas.

This job demands excellent interpersonal communication and multitasking capabilities to ensure every guest receives a personalized and satisfying dining experience. Servers must also adhere to food safety and sanitation regulations, hold a Food Handler's Card where applicable, and meet the legal age requirements to serve alcoholic beverages. Whether you have prior serving experience or are new to the industry, P.F. Chang's provides training and ongoing support to help you succeed.

Working at P.F. Chang's is more than just a job; it is an opportunity to be part of a passionate team that embraces the company’s mission 'To Celebrate Life. Family. Food.' This role is ideal for individuals looking for a dynamic work environment where they can grow personally and professionally while contributing to exceptional guest experiences in a leading casual dining restaurant.

Job Requirements

  • Previous experience is not required - we will train you!
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler's Card where applicable, or we will help you obtain
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler's Card where applicable, or willingness to obtain
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations
  • Understands the restaurant menu to engage guests on choosing menu items and able to answer guest's questions
  • Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant

Job Criteria

Experience

No experience required


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